Chapter 14, Problem 15DQ

Summary Introduction

To explain:

The means by which, the company could use the feedback tool in providing genuine feedback.

Introduction:

When assessing an employee’s performance with the use of another employee’s feedback, organizations must ensure that such feedback is genuine and trustworthy. The organization in the case study would be left with the question as to whether the mechanism in place is credible. Appraising employee performance with false feedback could create much damage to the employee as well as the organization.