Essentials of Business Communication (MindTap Course List)
Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Chapter 14, Problem 14.14AAC
Summary Introduction

To Determine: to decide the skills, abilities and responsibilities may have to handle a work situation.

Introduction: Behavioral interview questions focus on how you handled various work situations in the past. Your response will reveal your skills, abilities, and personality.

Expert Solution & Answer
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Explanation of Solution

Given information: Facing behavioral questions require practice so you can easily answer them with confidence.

Communication skills

  1. Give an example of a goal you didn't meet and how you handled it.
  2. Have you had to convince a team to work on a project they weren't thrilled about? How did you do it?
  3. Have you handled a difficult situation with a co-worker? How?

Teamwork

  1. Give an example of how you've worked on a team.
  2. Give an example of a goal you reached and tell me how you achieved it.
  3. Share an example of how you were able to motivate employees or co-workers.

Decision making

  1. Did you ever make a risky decision? Why? How did you handle it?
  2. Did you ever postpone making a decision? Why?
  3. Have you ever made a mistake? How did you handle it?

Problem solving

  1. Give an example of an occasion when you used logic to solve a problem
  2. Describe a stressful situation at work and how you handled it
  3. Have you handled a difficult situation with another department? How?

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