
Essentials of Business Communication (MindTap Course List)
11th Edition
ISBN: 9781337386494
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Question
Chapter 14, Problem 12CT
Summary Introduction
To think critically about:
The pros and cons of conducting social media background checks as a primary or sole means of screening applicants in recruitment.
Introduction:
Traditionally, in recruitment, employers conduct criminal background and drug tests of applicants as a screening method. Today, employers also undertake a social media background check of applicants.
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1) Under “Costs of Quality”, costs associated with quality can be classified into four categories: appraisal, prevention, internal failures, and external failures. The costs of quality for Corley Motors Logistics is given in the table.
Cost Elements
Amount
Checking outbound boxes for errors
$31,000
Quality planning
$10,625
Downtime due to conveyor/computer problems
$342,125
Incoming product inspection
$21,000
Customer complaint rework
$33,000
Correcting erroneous orders before shipping
$36,550
Quality training of associates
$25,925
Correction of typographical errors--pick tickets
$11,475
a) Classify the quality cost elements given in the table into the different quality cost categories (prevention, appraisal, internal failure, external failure).
b) Total the quality costs in each of the different quality cost categories (prevention, appraisal, internal failure, external failure).
c) Using a) and b), suggest which areas…
Chapter 14 Solutions
Essentials of Business Communication (MindTap Course List)
Ch. 14 - Prob. 11CTCh. 14 - Prob. 12CTCh. 14 - Prob. 13CTCh. 14 - Prob. 14CTCh. 14 - Prob. 15CTCh. 14 - Prob. 14.2AACCh. 14 - Prob. 14.3AACCh. 14 - Prob. 14.4AACCh. 14 - Prob. 14.5AACCh. 14 - Prob. 14.6AAC
Ch. 14 - Prob. 14.7AACCh. 14 - Prob. 14.8AACCh. 14 - Prob. 14.9AACCh. 14 - Prob. 14.10AACCh. 14 - Prob. 14.11AACCh. 14 - Prob. 14.12AACCh. 14 - Prob. 14.13AACCh. 14 - Prob. 14.14AACCh. 14 - Prob. 14.15AACCh. 14 - Prob. 14.16AACCh. 14 - Prob. 14.17AACCh. 14 - Prob. 14.18AACCh. 14 - Prob. 14.19AACCh. 14 - Prob. 14.20AACCh. 14 - Prob. 14.21AACCh. 14 - Prob. 14.22AACCh. 14 - Prob. 14.23AACCh. 14 - Prob. 14.24AACCh. 14 - Prob. 14.25AACCh. 14 - Prob. 1EC14
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