Fundamentals of Management: Essential Concepts and Applications (9th Edition)
9th Edition
ISBN: 9780133499919
Author: Stephen P. Robbins, David A. De Cenzo, Mary A. Coulter
Publisher: PEARSON
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Chapter 13, Problem 5DQ
Summary Introduction
To determine:
If information technology is helping managers communicate more efficiently and effectively.
Introduction:
This age of information technology is witnessing a boom in business growth and companies have started becoming competitive enough to manage customer interaction in a short period of time, thus saving on time, money and effort.
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Mostlarge businesses rely on many complex processes to keep them running smoothly. Two large areas that impact large areas of business and IT are ERP and CRM.
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What direct effects do these systems have on customers?
Please original work
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Chapter 13 Solutions
Fundamentals of Management: Essential Concepts and Applications (9th Edition)
Ch. 13 - Prob. 1DTCh. 13 - Prob. 2DTCh. 13 - Prob. 3DTCh. 13 - Prob. 4DTCh. 13 - Prob. 5DTCh. 13 - Prob. 6DTCh. 13 - Prob. 1DQCh. 13 - Prob. 2DQCh. 13 - Prob. 3DQCh. 13 - Prob. 4DQ
Ch. 13 - Prob. 5DQCh. 13 - How might a manager use the grapevine to his or...Ch. 13 - Prob. 7DQCh. 13 - Prob. 8DQCh. 13 - Prob. 9DQCh. 13 - Prob. 14PICh. 13 - Prob. 15PICh. 13 - Prob. 16PICh. 13 - Prob. 17PICh. 13 - Prob. 18PICh. 13 - Prob. 19PICh. 13 - Prob. 20PICh. 13 - Prob. 21PICh. 13 - Prob. 22PICh. 13 - Prob. 23PICh. 13 - Prob. 24PICh. 13 - Prob. 25PICh. 13 - Prob. 26PICh. 13 - Prob. 27PICh. 13 - Prob. 28SPCh. 13 - Prob. 29SPCh. 13 - Prob. 30DQCh. 13 - Prob. 31DQCh. 13 - Prob. 32DQCh. 13 - Prob. 33DQCh. 13 - Prob. 34DQCh. 13 - Prob. 35DQCh. 13 - Prob. 36DQCh. 13 - Prob. 37DQCh. 13 - Prob. 38DQCh. 13 - Prob. 39DQCh. 13 - Prob. 40DQCh. 13 - Prob. 41DQCh. 13 - Prob. 42DQ
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