Chapter 13, Problem 4CQ

Explanation of Solution

Products listed in the case:

Some of the products that are listed in the case which reshape the whole industry are as follows:

• Classified ads
• Long distance calls
• Record stores
• Research libraries
• Local stores
• Taxis
• Newspapers

Some of the reasons that a product fails in the market are as follows:

• The product might flops because of its quality which fails to please customers.
• The high cost for the low quality products...