Understanding Management (11th Edition), Standalone Book
11th Edition
ISBN: 9781337917001
Author: Richard L. Daft, Dorothy Marcic
Publisher: Cengage Education
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 13, Problem 2AYSED
Summary Introduction
Case summary:
Firoz is an accountant who has excellent skills in accountancy but fails to communicate well. He does not understand what the clients say over the phone. He needs a close observation of everything being communicated.
He was recruited by Beatrice, however, works with Cathy. Cathy is not satisfied with his communication skills and wants to get rid of him. However, she is satisfied with his preparations for financial reports and
Characters in the case:
Adequate information:
As an accountant, Firoz performs the required job but he lacks in communication skills.
To determine:
The solutions to be taken with the performance of Firoz.
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
Compare and contrast descriptive statistics and inferential statistics. Explain the relationship of population, sampling frame, sampling design, and generalization.
The research methods used to collect data are Qualitative and Quantitative. If True, discuss. If False, discuss.
Is it important to define the research problem before we collect the data?
Chapter 13 Solutions
Understanding Management (11th Edition), Standalone Book
Ch. 13 - Prob. 1DQCh. 13 - Prob. 2DQCh. 13 - Prob. 3DQCh. 13 - Prob. 4DQCh. 13 - Prob. 5DQCh. 13 - Prob. 6DQCh. 13 - Prob. 7DQCh. 13 - Prob. 8DQCh. 13 - Prob. 9DQCh. 13 - Prob. 10DQ
Ch. 13 - Prob. 1AYSSLCh. 13 - Prob. 2AYSSLCh. 13 - Prob. 3AYSSLCh. 13 - Prob. 4AYSSLCh. 13 - Prob. 5AYSSLCh. 13 - Prob. 6AYSSLCh. 13 - Prob. 7AYSSLCh. 13 - Prob. 8AYSSLCh. 13 - Prob. 9AYSSLCh. 13 - Prob. 10AYSSLCh. 13 - Prob. 11AYSSLCh. 13 - Prob. 12AYSSLCh. 13 - Prob. 13AYSSLCh. 13 - Prob. 14AYSSLCh. 13 - Prob. 15AYSSLCh. 13 - Prob. 16AYSSLCh. 13 - Prob. 17AYSSLCh. 13 - Prob. 18AYSSLCh. 13 - Prob. 19AYSSLCh. 13 - Prob. 20AYSSLCh. 13 - Prob. 21AYSSLCh. 13 - Prob. 22AYSSLCh. 13 - Prob. 23AYSSLCh. 13 - Prob. 24AYSSLCh. 13 - Prob. 1AYSGLCh. 13 - Prob. 2AYSGLCh. 13 - Prob. 3AYSGLCh. 13 - Prob. 4AYSGLCh. 13 - Prob. 1AYSALCh. 13 - Prob. 2AYSALCh. 13 - Prob. 3AYSALCh. 13 - Prob. 4AYSALCh. 13 - Prob. 5AYSALCh. 13 - Prob. 1AYSEDCh. 13 - Prob. 2AYSEDCh. 13 - Prob. 3AYSEDCh. 13 - Prob. 1AYSCFCACh. 13 - Prob. 2AYSCFCACh. 13 - Prob. 3AYSCFCA
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, management and related others by exploring similar questions and additional content below.Similar questions
- Context: I'm a Business Management major in my senior year at University Question: What do you think is your strongest ability and how did you end up being good at it?arrow_forwardI'm a Business Management major in my senior year at University Question: What would you and others say are five of your personality pluses? And Why?arrow_forwardI'm a Business Management major in my senior year at University Question: What new skills have you learned in the last year? And why were they worth learning?arrow_forward
- of the various structures in place today, what do you see as the most beneficial to a technology-laden, forward-thinking organization, and why?arrow_forwardSarah Anderson, the Marketing Manager at Exeter Township's Cultural Center, is conducting research on the attendance history for cultural events in the area over the past ten years. The following data has been collected on the number of attendees who registered for events at the cultural center. Year Number of Attendees 1 700 2 248 3 633 4 458 5 1410 6 1588 7 1629 8 1301 9 1455 10 1989 You have been hired as a consultant to assist in implementing a forecasting system that utilizes various forecasting techniques to predict attendance for Year 11. a) Calculate the Three-Period Simple Moving Average b) Calculate the Three-Period Weighted Moving Average (weights: 50%, 30%, and 20%; use 50% for the most recent period, 30% for the next most recent, and 20% for the oldest) c) Apply Exponential Smoothing with the smoothing constant alpha = 0.2. d) Perform a Simple Linear Regression analysis and provide the adjusted…arrow_forwardWhat tend to be the strengths and weaknesses of a group project in university? Describe.arrow_forward
- Capsim Team PowerPoint Presentations - Slide Title: Final Results What were your Final Results with Broad Differentiation, R&D, Marketing, Awareness, and Accessibility strategies on your Capsim simulation?arrow_forwardCapsim Team PowerPoint Presentations - Slide Title: Strategy Overview Make bullet points about your achievements with Broad Differentiation, R&D, Marketing, Awareness, and Accessibility strategies on Capsim.arrow_forwardCapsim Team PowerPoint Presentations - Slide Title: Strengths and Weaknesses of Your Team Describe the strengths and weaknesses of your team through your Capsim simulation.arrow_forward
- Capsim Team PowerPoint Presentations - Slide Title: Major Decision PointWhat were your major decision points with Broad Differentiation, R&D, Marketing, Awareness, and Accessibility strategies on Capsim?arrow_forwardFor PurrTech’s expansion into Germany, I’ve decided to use a polycentric staffing approach—meaning we’ll hire German professionals to run our operations there. I believe this is the most respectful and effective choice. After all, no one knows how to do business in Germany better than those who live and work there. I want to build something that fits the local culture, not just transplant our way of doing things. Germany is home to a highly skilled and well-educated workforce, especially in technical fields. Their strong focus on vocational training and quality makes this a great opportunity to learn and grow alongside our team there. By working with local talent, we can adapt our products and operations to meet the expectations of German consumers and regulators without missing a beat. When it comes to hiring for leadership roles, my top priority is finding people who combine a solid understanding of local laws and regulations with a forward-thinking, solution-focused mindset. I’m…arrow_forwardWhat is a good response to this post? The cultural nuances and education levels in Italy for our new operations, a hybrid staffing approach leaning towards a regiocentric model is most strategic. While initially, a few key global-strategy-aligned individuals might be placed in top leadership an ethnocentric element the primary focus will be on recruiting Italian talent for managerial, administrative, and plant worker roles. Italian managers bring invaluable local market understanding and cultural intelligence crucial for navigating business practices and building relationships. A well-educated local workforce is available for administrative tasks, ensuring smooth daily operations. For plant workers, local hiring is practical and fosters community goodwill. However, my paramount hiring requirement across all levels is adaptability, a growth mindset, and particularly, cultural intelligence. Success in Italy demands individuals who can not only perform their duties but also navigate the…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Understanding Management (MindTap Course List)ManagementISBN:9781305502215Author:Richard L. Daft, Dorothy MarcicPublisher:Cengage Learning
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub
Understanding Management (MindTap Course List)
Management
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Cengage Learning