Operations and Supply Chain Management
Operations and Supply Chain Management
14th Edition
ISBN: 9780078024023
Author: F. Robert Jacobs
Publisher: MCG
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Chapter 13, Problem 2.3CQ
Summary Introduction

Introduction:

The case deals with quality control analytics at company T, which is manufacturing cars. The sample of 40 washers coming from the machine was taken and the thicknesses were measured in millimeters. The measurement of the 40 samples is given as follows:

Operations and Supply Chain Management, Chapter 13, Problem 2.3CQ

It is given that the upper thickness limit is 2.4 and the lower thickness limit is 1.4.

To determine: The Cpk for the process.

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