Operations and Supply Chain Management
Operations and Supply Chain Management
14th Edition
ISBN: 9780078024023
Author: F. Robert Jacobs
Publisher: MCG
Question
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Chapter 13, Problem 1DQ
Summary Introduction

To determine: The meaning of the given sentence in terms of product quality.

Process capability index: It is the ability or capability of the process to produce the output, which meets the specification and expectation.

Expert Solution & Answer
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Explanation of Solution

Discuss the meaning of the given statement:

It is given that “the capability index allows for some drifting of the process mean”. The amount of drift allowed in the process can be measured in standard deviation and it would be Cpk – 1. According to the statement, the process mean would drift while producing within specifications if the process capability index is larger than 1.

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