Case summary: Company I was formed in 1900 and it invented the first personal computer in 1981. The company was successful in reaching military and general people both in form of its computers. The company sold PC division to Company L in 2004. Company I faced declining revenue for 20 consecutive quarters. The CEO GR wants to make the company a cloud-based solutions business, but the competitive business has become a challenge. The company analyzed that they are not able to give good results by working remotely and they want to work together as a team. It is seen that 40% of the workforce of the company works remotely. However, the company gave an ultimatum to its employees that either they work in the office or they leave the job. The reason for this calling is collaborative efficiency as the company wants to work in small efficient groups. Critics also stated that the main problem is not working remotely but issues in team processes. They believe that there should be virtual norms for working daily meetings can also help. Experts also suggested that the idea of calling back the people working remotely can hit back the company adversely. This will cause many talented people to leave the job as they cannot relocate easily which will affect the quality of teams.
To find:The underlying problem from the perspective of the CEO and from the perspective of a senior leader from human resource.
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Chapter 13 Solutions
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