OPERATIONS MANAGEMENT: SUSTAIN ACCESS C
13th Edition
ISBN: 9780135662076
Author: HEIZER
Publisher: PEARSON
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Chapter 13, Problem 1CS
Summary Introduction
Case summary:
Company AC is a distributor and producer of outdoor lighting fixtures. It operates three different plants to produce outdoor lighting fixtures and has five distribution centers. The capacity of distribution centers is as follows:
| Warehouse | Capacity (units) |
| Warehouse 1 | 9,000 |
| Warehouse 2 | 13,000 |
| Warehouse 3 | 11,000 |
| Warehouse 4 | 15,000 |
| Warehouse 5 | 8,000 |
Capacity of the three plants is given as follows:
| Plants | Capacity (units) |
| Plant 1, regular time | 27,000 |
| Plant 1, overtime | 7,000 |
| Plant 2, regular time | 20,000 |
| Plant 2, overtime | 5,000 |
| Plant 3, regular time | 25,000 |
| Plant 3, overtime | 6,000 |
Variable cost and fixed cost of each plant are given as follows:
| Plant | Variable cost per unit | Fixed cost per unit | |
| Operating | Not operating | ||
| Plant 1, regular time | $2.80 | $14,000 | $6,000 |
| Plant 1, overtime | $3.52 | ||
| Plant 2, regular time | $2.78 | $12,000 | $5,000 |
| Plant 2, overtime | $3.48 | ||
| Plant 3, regular time | $2.72 | $15,000 | $7,500 |
| Plant 3, overtime | $3.42 | ||
Distribution cost per unit is given as follows:
| From plants | Warehouse 1 | Warehouse 2 | Warehouse 3 | Warehouse 4 | Warehouse 5 |
| Plant 1 | $0.50 | $0.44 | $0.49 | $0.46 | $0.56 |
| Plant 2 | $0.40 | $0.52 | $0.50 | $0.56 | $0.57 |
| Plant 3 | $0.56 | $0.53 | $0.51 | $0.54 | $0.35 |
To determine: The various configurations of operating and closed plants and the configuration that would minimize the total cost.
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For the purpose of process analysis, which of the following measures would be considered an appropriate flow unit for analyzing the main operation of a local accounting firm? Instructions: You may select more than one answer.
a. Number of accountants working each week
b. Number of tax returns completed each week
c. Number of customers with past-due invoices
d. Number of reams of paper received from suppliers
4. Based on the data provided in Table 2.5, what is the flow rate of callers from 8:00 a.m. to 8:20 a.m.?
TABLE 2.5 Time Stamps of the Eight Callers Who Called from 8:00 a.m. to 8:20 a.m. to the Reservation Desk of a Ferry Service
Caller
Time In
Time Out
1
8:01
8:05
2
3
4
5
6
8:02
8:07
8:06
8:08
8:09
8:12
8:10
8:15
8:12
8:20
7
8:16
8:19
8
8:17
8:19
5. Based on the data provided in Table 2.5, what is the flow time of callers from 8:00 a.m. to 8:20 a.m.?
6. Based on the data provided in Table 2.6, what is the flow rate of customers from 9:00 a.m. to 10:00 a.m.?
TABLE 2.6 Time Stamps of 10 Customers Who Visited a Local Bank Branch from 9:00 a.m. to 10:00 a.m.
Customer
1
2
3
4
5
6
7
8
9
10
Time In
Time Out
9:01
9:07
9:06
9:21
9:08
9:20
9:14
9:19
9:20
9:28
9:26
9:33
9:31
9:39
9:40
9:46
9:44
9:59
9:53
9:57
7. Based on the data provided in Table 2.6, what is the flow time of customers from 9:00 a.m. to 10:00 a.m.?
Chapter 13 Solutions
OPERATIONS MANAGEMENT: SUSTAIN ACCESS C
Ch. 13 - Prob. 1DQCh. 13 - Why are SOP teams typically cross-functional?Ch. 13 - Prob. 3DQCh. 13 - Prob. 4DQCh. 13 - Prob. 5DQCh. 13 - Prob. 6DQCh. 13 - Question: 7. What is level scheduling? What is the...Ch. 13 - Question: 8. Define mixed strategy. Why would a...Ch. 13 - Prob. 9DQCh. 13 - Prob. 10DQ
Ch. 13 - Question: 11. What is the relationship between the...Ch. 13 - Prob. 12DQCh. 13 - Question: 13. What are major limitations of using...Ch. 13 - Prob. 14DQCh. 13 - Question: 13.1 Prepare a graph of the monthly...Ch. 13 - Prob. 2PCh. 13 - The president of Hill Enterprises, Terri Hill,...Ch. 13 - Prob. 4PCh. 13 - Prob. 5PCh. 13 - Prob. 6PCh. 13 - Prob. 7PCh. 13 - Prob. 8PCh. 13 - Prob. 9PCh. 13 - Question: 13.10 The SOP team (see Problem 13.9)...Ch. 13 - Prob. 11PCh. 13 - Prob. 12PCh. 13 - Prob. 13PCh. 13 - Question: 13.14 Jerusalem Medical Ltd., an...Ch. 13 - Prob. 15PCh. 13 - Prob. 16PCh. 13 - Prob. 17PCh. 13 - Question: 13.18 Jose Martinez of El Paso has...Ch. 13 - Prob. 19PCh. 13 - Prob. 23PCh. 13 - Prob. 24PCh. 13 - Prob. 25PCh. 13 - Prob. 26PCh. 13 - Prob. 1CSCh. 13 - Prob. 2CSCh. 13 - Prob. 1.1VCCh. 13 - Prob. 1.2VCCh. 13 - Question: 3. What are some concerns the team needs...
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