Chapter 12.4, Problem 3CQ2

Explanation of Solution

Problem of choose and Book system:

The below are the issue that has been held with the “NHS (National Health Service)” choose and Book system:

• At 2004, “choose and Book system” was installed in helping the patients for selecting and booking appointment with the doctors.
• At 2010, a senior cardiologist experienced problem with the patient’s arrival to the hospital and allocating appropriate specialist to its users.

It is found that the system “choose and Book” system took long procedures to fulfil the patient’s needs.

The cost of operation is found to be high and it is found that it was not helpful at the emergency situation.

Economic and social impact of the “choose and Book”:

• It is found at the year 2014, the cost of “choose and Book” has been stuffed with about “£356” million.
• The National Programme for the Information Technology (NPIT) will hold the total public investment of about £12...