A+ Guide To It Technical Support
A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Chapter 12, Problem 4TC

Explanation of Solution

Given: 

Wireless network connection.

Laptop is unable to access the internet.

To find: The order of steps which needs to be followed to troubleshoot the problem, if the laptop which has made wireless network connection cannot access the internet.

Solution:  

To troubleshoot the problem, first of all disconnect the connection and then try to reconnect to the wireless network...

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