Principles of Information Systems
13th Edition
ISBN: 9781337660556
Author: Ralph Stair; George Reynolds
Publisher: Cengage Learning US
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Expert Solution & Answer
Chapter 12, Problem 1SAT
Program Description Answer
Though maintenance and support costs are expensive, “Off-the-shelf” software is less risky and leads to quicker deployment.
Hence, the correct option is “C”.
Expert Solution & Answer

Explanation of Solution
Off-the-shelf:
- Off-the shelf software is readymade software which is designed for specific use or demand.
- Example: web browsers, applications, games and many others.
- Hence, it is easy to understand and implement.
Explanation for incorrect options:
Custom:
- Custom software is a type of software that is designed for specific organization or company or user.
- Example: Car manufacturing application
- It also known as bespoke software or tailor-made software.
Hence, the option “A” is wrong.
Enterprise:
- Enterprise software is a type of software that focuses on organization needs rather than individual or customer needs.
- Example: schools, clubs, governments and many such.
- It is also termed as Enterprise Application Software (EAS).
Hence, option “B” is wrong.
Personal productivity:
- Personal productivity software is a application software that is used for information like documents, graphs, digital applications, music and many such.
- Example: Google applications, Microsoft office, Zoho and many others.
- It is also known as office productivity software.
Hence, the option “D” is wrong.
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Chapter 12 Solutions
Principles of Information Systems
Ch. 12.2 - Outline the tasks that must be accomplished to...Ch. 12.2 - Following your discussion, one of the team members...Ch. 12.2 - There is likely to be some confusion over the role...Ch. 12.2 - Prob. 2CTQCh. 12.3 - Prob. 1RQCh. 12.3 - Prob. 2RQCh. 12.3 - Prob. 1CTQCh. 12.3 - What other potential problems can you anticipate...Ch. 12.4 - Prob. 1RQCh. 12.4 - Prob. 2RQ
Ch. 12.4 - Prob. 1CTQCh. 12.4 - A safety-critical system is one whose failure or...Ch. 12 - Prob. 1SATCh. 12 - _______________ software can provide a better...Ch. 12 - Prob. 3SATCh. 12 - Prob. 4SATCh. 12 - The purpose of the system investigation phase is...Ch. 12 - ______________ is a diagram used to document the...Ch. 12 - The overall emphasis of the __________ phase is on...Ch. 12 - The primary tool for assessing the software...Ch. 12 - Prob. 9SATCh. 12 - Prob. 10SATCh. 12 - Prob. 11SATCh. 12 - Prob. 12SATCh. 12 - A preliminary evaluation of software packages and...Ch. 12 - Prob. 1RQCh. 12 - Prob. 2RQCh. 12 - Prob. 3RQCh. 12 - Prob. 4RQCh. 12 - Prob. 5RQCh. 12 - What are the key elements of a system...Ch. 12 - Prob. 7RQCh. 12 - Prob. 8RQCh. 12 - Prob. 9RQCh. 12 - Prob. 10RQCh. 12 - Prob. 11RQCh. 12 - Prob. 12RQCh. 12 - Prob. 13RQCh. 12 - Prob. 14RQCh. 12 - An organization has selected and is now...Ch. 12 - Prob. 1DQCh. 12 - Thoroughly discuss the pros and cons of buying...Ch. 12 - Prob. 3DQCh. 12 - Prob. 4DQCh. 12 - Prob. 5DQCh. 12 - Prob. 6DQCh. 12 - Prob. 7DQCh. 12 - Define the Pareto principle, and discuss how it...Ch. 12 - Prob. 9DQCh. 12 - Prob. 10DQCh. 12 - Prob. 11DQCh. 12 - Prob. 12DQCh. 12 - Identify and briefly discuss four key tasks...Ch. 12 - A new sales ordering system needs a relational...Ch. 12 - Prob. 2TACh. 12 - You and your team have been hired to perform a...Ch. 12 - Prob. 1WECh. 12 - Prob. 2WECh. 12 - Do research to determine the current level of...Ch. 12 - Prob. 1CECh. 12 - Prob. 2CECh. 12 - Identify an information system frequently employed...Ch. 12 - It is perhaps not surprising that Etsy was an...Ch. 12 - Prob. 2CTQ1Ch. 12 - What would be some of the criteria you would use...Ch. 12 - Prob. 1CTQ2Ch. 12 - Prob. 2CTQ2Ch. 12 - Prob. 3CTQ2
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