Chapter 11, Problem 2RQ

Program Plan Intro

Explicit knowledge:

• Explicit knowledge is an expressive knowledge that can be articulated, accessed, documented, and codified.
• It is expressed in terms of words, symbols, and numbers.
• This knowledge is easily conveyed to others. It is stored in media.

Examples:

Some of the examples of explicit knowledge are as follows:

• Mails
• Customer lists
• Price lists

Tacit knowledge:

• It cannot be documented like explicit knowledge rather it is embedded according to the experiences of the individuals.
• It is unwritten, and hidden knowledge.
• It is hard to transfer to other individuals because it is difficult to verbalize.

Examples:

Some of the examples of tacit knowledge are as follows:

Skills of individuals that vary from each other like,

• Playing a piano
• Riding a bike
• Body language