EBK BUSINESS IN ACTION
EBK BUSINESS IN ACTION
9th Edition
ISBN: 9780135198117
Author: BOVEE
Publisher: PEARSON
Question
Book Icon
Chapter 11, Problem 1CTQ
Summary Introduction

Case summary:

A health care system called Company K was embracing opportunities and challenges of diversity from 1945. Now the company became one of the most non-profit health systems. The approach of the company is culturally competent care which means the company it encourages the culture in diversity in the health care settings, it respects the practices and belief of the members. These practices are been blend in the company’s structure, culture, and practices.

Th company believes that providing a diverse client base needs a diverse staff. The staffs of the company are mostly women and the priority was given to them.

To have an effective communication, the company emphasis on the inclusion and diversity. The company deals with various people from various countries and connects more audience which became as a competitive advantage.

Characters in the case:

  • Company K

To discuss:  The implication on getting rewards for the quality of work life of Company K.

Expert Solution & Answer
Check Mark

Explanation of Solution

Getting awards and recognising for the work will ultimately act as a tool of encouragement. The same happens in Company K. These awards and recognition made company K to focus more on the diversity on people as well as on the staffs.

The quality of the work life increases day by day in Company K. It improves the safety and security of the clients. The mission of the company to provide a quality health care, affordable services, and to improve or increase the health care for its members were attaining on daily basis.

These rewards on quality work life was a motivation for many health care systems.

Want to see more full solutions like this?

Subscribe now to access step-by-step solutions to millions of textbook problems written by subject matter experts!
Students have asked these similar questions
1) Read “Walmart Focuses on its Supply Chain” (page 670 in the text) and answer the following questions:   a) What improvements has Walmart made to its supply chain system?   b) What competitive advantages might Walmart have over Amazon? 2) View the YouTube video How the Mumbai Dabbawalas Work? (3.16 minutes, Ctrl + Click on the link, there are also many longer video clips available on the Internet) and answer the following questions: https://www.youtube.com/watch?v=KDD32skx-zM   a) How do the Mumbai Dabbawalas achieve their high service performance? What factors facilitate the success of their distribution network?   b) If you want to “modernize” the dabbawalla distribution network, what changes (and why) will you make to the system?   a) Retail outlets that do not have an internet presence often complain that consumers come in to “kick the tires,” but then buy online from a competitor. Can you suggest some ways outlets can overcome this challenge?   b) Some customers of…
Kindly assist with writing the project plan for this  A smart mobile platform to boost entertainment event attendance and optimise venue management using geolocation and user engagement analytics
Note: Please make sure you label your answers. 2a. Complete the following Make or Buy Analysis. Make or Buy Analysis Food Cost Processed chopped lettuce • $23.80/case of 4, 5 lb. bags • Price/lb Whole head lettuce $16.49/50 lb case • Price/lb AP • 75% yield on whole head lettuce • Price/lb EP Labor Cost Processed chopped lettuce ⚫ No labor cost Whole head lettuce • Cooks are paid $10.85/hr with 20% benefits • It takes 2 hours to process 50 lbs. of lettuce • Benefits • Cook labor cost with benefits • Total labor cost for 1 lb. lettuce
Knowledge Booster
Background pattern image
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Text book image
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Text book image
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Text book image
Business in Action
Operations Management
ISBN:9780135198100
Author:BOVEE
Publisher:PEARSON CO
Text book image
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Text book image
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.