Concept explainers
Videos
Question:
☆ Darden’s Global Supply Chains Video Case
Darden Restaurants (subject of the Global Company Profile at the beginning of this chapter), owner of popular brands such as Olive Garden and Red Lobster requires unique supply chains to serve more than 300 million meals annually. Darden s strategy is operations excellence, and Senior VP Jim Lawrence’s task is to ensure competitive advantage via Darden's supply chains. For a firm with purchases exceeding S1.5 billion, managing the supply chains is a complex and challenging task.
Darden, like other casual dining restaurants, has unique supply chains that reflect its menu options Darden's supply chains are rather shallow often having just one tier of suppliers. But it has four distinct supply chains.
First, “smallware” is a restaurant industry term for items such as linens, dishes, tableware and kitchenware, and silverware. These are purchased with Darden taking title as they are received at the Darden Direct Distribution (DDD) warehouse in Orlando, Florida From this single warehouse, smallware items are shipped via common carrier (trucking companies) to Olive Garden, Red Lobster. Bahama Breeze, and Seasons 52 restaurants.
Second, frozen, dry, and canned food products are handled economically by Darden s 11 distribution centers in North America, which are managed by major U.S. food distributors. such as MBM, Maines, and Sygma. This is Darden s second supply line.
Third, the fresh food supply chain (not frozen and not canned) where product life is measured in days includes dairy products, produce and meat. This supply chain is B2B, where restaurant managers directly place orders with a preselected group of independent suppliers.
Fourth, Darden’s worldwide seafood supply chain is the final link. Here Darden has developed independent suppliers of salmon, shrimp tilapia, scallops and other fresh fish that are source inspected by Darden s overseas representatives to ensure quality. These fresh products are flown to the U.S. and shipped to 16 distributors with 22 locations for quick delivery to the restaurants With suppliers in 35 countries Darden must be on the cutting edge when it comes to collaboration, partnering, communication, and food safety it does this with heavy travel
1. What are the advantages of each of Darden's four supply chains?
Trending nowThis is a popular solution!
Chapter 11 Solutions
Operations Management: Sustainability and Supply Chain Management (12th Edition)
- Q.1 What are the specific academic and professional qualities you possess that could help you excel in Master's in Supply Chain Management program?arrow_forwardQuestion 3 (a) In 2018, Singapore Airlines (SIA) Cargo was re-organised and now operates as a division within the SIA Group. Previously, SIA Cargo operated as a subsidiary of SIA Group. Demonstrate how SIA’s cargo division can be classified before the re-organisation with reference to the classification of cargo airlines. In addition, show how the cargo division can be classified after the re-organisation. What is the strategy of SIA Cargo in the context of this arrangement? Give your views.arrow_forwardQUESTION: Warehouse management plays a strategic role in the overall supply chain process. Effective warehousing strategies can assist the firms in increasing supply chain surplus. On the basis, of online data availability, select any organization and analyze its warehousing strategies.arrow_forward
- Q5. MineralWater Corporation is the second biggest producer of mineral water in Turkey. MineralWater aims to grow and has 4 options. • Cost leadership - become the cheapest producer of bottled mineral water, in order to compete on price. • Endeavour to offer differentiated products and services at all times. • Acquire Perge Breweries, the fourth leading soft drinks (cola, beer, etc) manufacturer and distributor, • Diversify - distribute other manufacturers' products in addition to producing the bottled mineral water products. Define advanteges and disadvantages of each strategy, and pick one and defend your stand.arrow_forwardQUESTION 39 2 Coca-Cola Company's global marketing leadership position is based in part on its ability to put Coke "within an arm's reach of desire"; in other words, it is the ability to create: O time utility. O form utility. O place utility. O information utility. O All of these OUESTION 40arrow_forwardQ.7 How do supply chain management activities differ between services and manufacturing companies? In what ways are these activities alike? Q.8 Describe the four perspectives of the balanced scorecard. How is this model different from a set of world-class performance measures?arrow_forward
- Question: Draw the supply chain of any fast-moving consumer good and describe the various flows involved.arrow_forwardQ6arrow_forwardQuestion 8. When looking at the entire industry, the main areas in a company's overall value chain where important differences between firm's cost and those of competitors do not occur are in a. restoring cost parity of deficiencies b. the suppliers industry value chain c. the forward channel portion of the industry chain d. a company's own internal activities e. None of thesearrow_forward
- Question 5 Customer service is the ability of logistics management to satisfy customers' requirements. Identify five ways how customer service could be measured and analyze why each is important.arrow_forwardQuestion content area Part 1 Maria manages a bakery, that specializes in ciabatta bread, and has the following information on demand and costs: Ciabatta Bread Sold Per Hour (Q) Price (P) Total Cost (TC) 0 $6.00 $1.50 1 5.50 5.50 2 5.00 8.50 3 4.50 11.00 4 4.00 13.00 5 3.50 14.50 6 3.00 15.50 7 2.50 17.00 8 2.00 19.50 Part 2 a. To maximize profits, Maria should sell enter your response here loaves of ciabatta bread per hourarrow_forwardQuestion 1 Optimising Warehousing and Material Handling Systems: A Case Study of a Malaysian Manufacturing Firm Warehousing refers to the process of storing physical inventory intended for distribution or sale. This process involves the use of material handling systems, which manage the movement of goods from production to final consumption. These systems play a critical role in protecting, organising, storing, and transporting products. For this report, select a manufacturing company based in Malaysia, irrespective of its sub- sector (such as electronics, transportation, pharmaceuticals, food and beverage, chemicals, plastics, metals, textiles, etc.), and provide a detailed analysis of its warehousing and material handling systems.. Your report must incorporate the subsequent details: i. Introduce the chosen company, such as its location, size, products, and more. Elaborate on the warehousing process that the company employs and suggest ways to enhance it. ii. iii. Describe the…arrow_forward
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.