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Coupon user study. A hot topic in marketing research is the exploration of a technology-based self-service (TBSS) encounter, e.g., ATMs, automated hotel checkout, online banking, and express package tracking. Marketing Professor Dan Ladik (University of Suffolk) investigated a customer’s motivation to use a TBSS developed for a firm’s discount coupons. The coupon users received the coupons in one of three ways—mail only (nontechnology user), Internet only (TBSS user), and both mail and Internet. One of the variables of interest in the study was Type of coupon user. In particular, the professor wants to know if the true proportions of mail only, Internet only, and both mail and Internet users differ. In a sample of 440 coupon users, the professor discovered that 262 received coupons via only mail, 43 via only the Internet, and 135 via both mail and Internet Conduct the appropriate analysis for the professor. Use α = .01.
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Statistics for Business and Economics (13th Edition)
- As you read about each study, (a) classify the type of research that it reflects, and (b) identify the kinds of conclusions that might reasonably be drawn from the results. The director of computer technology in Emerson School District wants to gather information about the use of technology-based instruction in language arts and literature classes in the district's middle schools and high schools. For her study, the director identifies five of the top teachers in these content areas. She visits and observes each teacher's classes on three different days and subsequently interviews each teacher. Then she summarizes the ways that these teachers incorporate the use of technology into their lessons and their students' activities. The director also summarizes teachers' beliefs about the roles of technology in students' learning and motivation. (a) Classify the research as one of the following: Quantitative/descriptive Quantitative/correlational…arrow_forwardes The corporate headquarters of Bank.com, an on-line banking company, is located in downtown Philadelphia. The director of human resources is making a study of the time it takes employees to get to work. The city is planning to offer incentives to each downtown employer if they will encourage their employees to use public transportation. Below is a listing of the time to get to work this morning according to whether the employee used public transportation or drove a car. 23 37 32 40 25 42 25 32. 33 44 Public Transportation 30 Median First quartile Third quartile 31 31 32 33 35 36 Private 34 37 37 Click here for the Excel Data File 38 38 38 39 a. Find the median and the first and third quartiles for the time it took employees using public transportation. (Round your answers to 2 decimal places.)arrow_forwardsix 2arrow_forward
- A new brand of women clothes is to enter the Lebanese market. Like all other companies, this women's fashion company has a research team that is responsible for conducting a survey to collect and analyze information on the region and population in order to better understand their customers' characteristics, their profile, and their purchasing pattern. What type of research question is probably going to be used by the research team? Casual Exploratory Descriptive Exploratory and Casualarrow_forwardLast fall a college installed a new email system and conducted a series of training sessions to teach students and staff how to use the system. In the spring semester, the college used a survey to determine the level of satisfaction with the new system. In addition to measuring satisfaction, the survey asked whether or not each individual had attended a training session. The results of the survey are as follows: VERY SATISFIED SOMEWHAT SATISFIED SOMEWHAT DISSATISFIED VERY DISSATISFIED ATTENDED TRAINING 15 35 5 5 DID NOT ATTEND 5 45 35 15 In doing a chi-square test to determine if a person's level of satisfaction depends on whether they attended the training, what is the expected frequency for people who attended the training and are "somewhat satisfied" with the system? a) 25 b) 30 c) 35 d) 40arrow_forwardThree businesswomen are trying to convene in Cincinnati for a business meeting. The first women (Woman 1) is arriving on a flight from Atlanta, the second (Woman 2) is arriving on a flight from Dallas, and the third (Woman 3) is arriving on a flight from Chicago. Historical data suggests that the Atlanta flight is “on time” 90% of the time, the Dallas flight is “on time” 95% of the time, and the Chicago flight is “on time” 80% of the time. Furthermore, historical data suggests that the three flights are independent with respect to on time behavior. Define the sample space for this random experiment. Compute the probability for each of the outcomes in the sample space. Let W denote the number of business women that arrive on time. Construct the probability mass function of W Construct the cumulative distribution function of W Find the expected value of W Compute the standard deviation of Warrow_forward
- At LLD Records, some of the market research of college students is done during promotions on college campuses, while other market research of college students is done through anonymous mail, phone, internet, and record store questionnaires. In all cases, the company solicits an "intent-to-purchase" score from the student, with 0 being the lowest score ("no intent to purchase") and 100 being the highest score ("full intent to purchase"). The manager finds the following information for 135 intent-to-purchase scores for a soon-to-be-released CD: Group Sample Sample Sample size mean variance On campus 27 65.6 75.9 By mail 27 65.1 120.3 By phone 27 62.9 45.8 By internet 27 59.3 130.9 In a store 27 70.8 78.8 Send data to calculator Send data to Excel Suppose that the five populations of scores from which these samples were drawn are approximately normally distributed and have the same mean and the same variance. Answer the following, carrying your intermediate computations to at least three…arrow_forwardAt LLD Records, some of the market research of college students is done during promotions on college campuses, while other market research of college students is done through anonymous mail, phone, internet, and record store questionnaires. In all cases, the company solicits an "intent-to-purchase" score from the student, with 0 being the lowest score ("no intent to purchase") and 100 being the highest score ("full intent to purchase"). The manager finds the following information for 100 intent-to-purchase scores for a soon-to-be-released CD: Sample Sample Sample Group size mean variance On campus 20 63.3 100.2 By mail 20 59.1 181.6 By phone 20 62.5 119.9 By internet 20 65.6 64.4 In a store 20 64.8 137.2 Send data to calculator Suppose that the five populations of scores from which these samples were drawn are approximately normally distributed and have the same mean and the same variance. Answer the following, carrying your intermediate computations to at least three decimal places…arrow_forwardAt LLD Records, some of the market research of college students is done during promotions on college campuses, while other market research of college students is done through anonymous mail, phone, internet, and record store questionnaires. In all cases, the company solicits an "intent-to-purchase" score from the student, with 0 being the lowest score ("no intent to purchase") and 100 being the highest score ("full intent to purchase"). The manager finds the following information for 150 intent-to-purchase scores for a soon-to-be-released CD: Sample Sample Sample size Group mean variance On campus 30 64.5 68.9 By mail 30 63.0 77.1 By phone 30 62.8 125.1 By internet 30 62.3 106.0 In a store 30 68.2 85.9 Send data to calculator Send data to Excel Suppose that the five populations of scores from which these samples were drawn are approximately normally distributed and have the same mean and the same variance. Answer the following, carrying your intermediate computations to at least three…arrow_forward
- In the book Business Research Methods (5th ed.), Donald R. Cooper and C. William Emory discuss a market researcher for an automaker who is studying consumer preferences for styling features of larger sedans. Buyers, who were classified as "first-time" buyers or "repeat" buyers, were asked to express their preference for one of two types of styling-European styling or Japanese styling. Of 40 first-time buyers, 7 preferred European styling and 33 preferred Japanese styling. Of 60 repeat buyers, 35 preferred European styling and 25 preferred Japanese styling. (a) Set up a contingency table for these data. Buyers First-time Repeat Total European x^2 = Style Japanese Total (b) Test the hypothesis that buyer status (repeat versus first-time) and styling preference are independent at the .05 level of significance. What do you conclude? (Round your answer to 3 decimal places.) A HO: independence.arrow_forwardWHAT IS THE BEST WAY TO GO ABOUT FINDING A JOB? After completing a college degree, graduates are faced with the important project of finding a job. Options include networking through friends and relatives, pursuing newspaper ads, applying in person, conducting an Internet job search, using a professional employment agency or recruiter, and using a college placement office. Some of these avenues are likely to be much more productive than others. Specifically, networking has been found to be one of the most productive approaches. With networking, a job seeker develops contacts and exchanges information through an informal network of people. One recent survey involved 703 randomly selected subjects who were all working. Among those subjects, 61% said that they found their job through networking (based on data from Taylor Nelson Sofres Intersearch). Another effective approach appeared to be newspaper ads, with 16% of the respondents finding jobs through such ads. Based on these survey…arrow_forwardAn investors association's on-line discount broker survey polls members on their experiences with electronic trades handled by discount brokers. As part of the survey, members were asked to rate their satisfaction with the trade price and the speed of execution, as well as provide an overall satisfaction rating. Possible responses (scores) were no opinion (0), unsatisfied (1), somewhat satisfied (2), satisfied (3), and very satisfied (4). For each broker, summary scores were computed by computing a weighted average of the scores provided by each respondent. A portion of the survey results follow. (Let x1 represent satisfaction with trade price, x2 represent satisfaction with speed of execution, and y represent overall satisfaction with electronic trades.) Brokerage Satisfaction with Trade Price Satisfaction with Speed of Execution Overall Satisfaction with Electronic Trades Brokerage 1 3.3 3.3 3.4 Brokerage 2 3.1 3.2 3.5 Brokerage 3 3.2 3.3 3.9 Brokerage 4 3.0 3.5 3.8…arrow_forward
- Glencoe Algebra 1, Student Edition, 9780079039897...AlgebraISBN:9780079039897Author:CarterPublisher:McGraw Hill