Management (MindTap Course List)
12th Edition
ISBN: 9781285861982
Author: Richard L. Daft
Publisher: Cengage Learning
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Question
Chapter 10, Problem 3ED
Summary Introduction
To determine:
Whether reports have to be created anonymously and sent to the operations manager?
Introduction/Case Summary:
Rockingham is a company specialized in producing different types of toys. The company is a well reputed company for producing safety and good quality products. However, the company has made several manufacturing changes over the past, and also several changes in product safety guidelines. Further it is also evident, the quality control team had been working long hours to troubleshoot the new production process. The assistant quality control manager, Harrigton is aware of numerous changes in product safety guidelines that he knew would affect the production of toys .However, his boss who was responsible for all these issues did not take any actions to implement the safety guidelines in order to ensure and maintain its unique reputation. Therefore, it is vital Harrington that prepares a reports anonymously to Golopolus’boss summarizing the guidelines and requesting the need for authorization to implement.
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Tom Harrington loved his job as an assistant quality control officer for Rockingham Toys. After 6 months of unemployment, he was anxious to make a good impression on his boss, Frank Gold. One of his responsibilities was ensuring that new product lines met federal safety guidelines. Rockingham had made several manufacturing changes over the past year. Gold and the rest of the quality control team had been working 60-hour weeks to troubleshoot the new production process.
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Chapter 10 Solutions
Management (MindTap Course List)
Ch. 10 - Prob. 1OTJVCCh. 10 - Prob. 2OTJVCCh. 10 - Prob. 3OTJVCCh. 10 - Prob. 1DQCh. 10 - Prob. 2DQCh. 10 - Prob. 3DQCh. 10 - Prob. 4DQCh. 10 - Prob. 5DQCh. 10 - Prob. 6DQCh. 10 - Describe the primary differences between...
Ch. 10 - Prob. 8DQCh. 10 - Prob. 9DQCh. 10 - Prob. 10DQCh. 10 - Prob. 1EECh. 10 - Prob. 2EECh. 10 - Prob. 3EECh. 10 - Prob. 4EECh. 10 - Prob. 5EECh. 10 - Prob. 6EECh. 10 - Prob. 7EECh. 10 - Prob. 8EECh. 10 - Prob. 9EECh. 10 - Prob. 10EECh. 10 - Prob. 11EECh. 10 - Prob. 12EECh. 10 - Prob. 13EECh. 10 - Prob. 1SGBCh. 10 - Prob. 1EDCh. 10 - Prob. 2EDCh. 10 - Prob. 3EDCh. 10 - Prob. 1CFCACh. 10 - Prob. 2CFCACh. 10 - Prob. 3CFCA
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