Concept explainers
Case summary:
Nurse X was working as pediatric nurse technicians. Her job is to provide to care for the patients like assisting the meals, changing linens, and giving bath. She was assigned to float to the neurologic step down and she saw Person A who meet with a cerebrovascular accident.
The other nurse told Nurse X that the lady will demand more and they asked Nurse X to avoid her. Nurse X went and helped Person A by changing the bed linens, giving bath, feeding food and other needed help.
Characters in the case:
- Person A
- Nurse X
To discuss:
The response to the above situation by Person X and the reason for it.

Explanation of Solution
Response to the situation:
Person X should not go by the words of the other nurse. The primary role of a nurse is to care of the patient at any cost whether the patient is no cooperative with the nurse or not.
Therefore, under such a demand by Person A like demanding the nurse to come and help her, the nurse should do what the patient needs and should not ignore her. She must sit and talk to Person A and help her to express her stress.
Case summary:
Nurse X was working as pediatric nurse technicians. Her job is to provide to care for the patients like assisting the meals, changing linens, and giving bath. She was assigned to float to the neurologic step down and she saw Person A who meet with a cerebrovascular accident.
The other nurse told Nurse X that the lady will demand more and they asked Nurse X to avoid her. Nurse X went and helped Person A by changing the bed linens, giving bath, feeding food and other needed help.
Characters in the case:
- Person A
- Nurse X
To discuss:
The professional knowledge, skill and practice of Person X.

Explanation of Solution
The professional knowledge, skill and practice of Person X under this situation are as follows:
The professional knowledge, skill and practice of Person X were extremely good because Person X took the responsibility to care for Person A, irrespective of the other nurses’ ignorance.
She used the professional knowledge, practices to behave with such kind of patients, and her skill really played a vital role in the care for patient Person A. She also used her professional skills to bring the situation of Person A to a conclusion.
Case summary:
Nurse X was working as pediatric nurse technicians. Her job is to provide to care for the patients like assisting the meals, changing linens, and giving bath. She was assigned to float to the neurologic step down and she saw Person A who meet with a cerebrovascular accident.
The other nurse told Nurse X that the lady will demand more and they asked Nurse X to avoid her. Nurse X went and helped Person A by changing the bed linens, giving bath, feeding food and other needed help.
Characters in the case:
- Person A
- Nurse X
To discuss:
The other knowledge, skills, and attitudes need to develop to improve the safety and quality of care for patients like Person A.

Explanation of Solution
Person X should not take unwanted advices. She has to use her professional knowledge to help Person A. She can arrange for a counseling session for patients like Person A because these patients may get stressed by the activities of the other and there might be a non-cooperation on medications.
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