The structure of the intense control would be good/bad for other organizations along with the types of organizations it might work for. Introduction: S focus on being reliant on customer feedback is helpful in determining the performance of the employees. S’s model of intense control may not work well for other organizations due to the varying nature and characteristics of the organizations. Intense focus on the customer may not be considered as important for other organizations whileS is an organization that deals with providing financial services where the importance of achieving customer feedback is important.

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Chapter 10, Problem 17DQ

Summary Introduction

To determine:

The structure of the intense control would be good/bad for other organizations along with the types of organizations it might work for.

Introduction:

S focus on being reliant on customer feedback is helpful in determining the performance of the employees.

S’s model of intense control may not work well for other organizations due to the varying nature and characteristics of the organizations. Intense focus on the customer may not be considered as important for other organizations whileS is an organization that deals with providing financial services where the importance of achieving customer feedback is important.

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