Management, 13Th Edition
13th Edition
ISBN: 9780133910292
Author: Stephen P. Robbins & Mary A. Coulter
Publisher: PEARSON
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Question
Chapter 10, Problem 14DQ
Summary Introduction
To determine:
Whether the structure of the intense control would be good or bad for other organizations.
Introduction:
S focus on being reliant on customer feedback is helpful in determining the performance of the employees.
S’s model of intense control may not work well for other organizations due to the varying nature and characteristics of the organizations. Intense focus on the customer may not be considered as important for other organizations while the S is an organization that deals with providing financial services where the importance of achieving customer feedback is important.
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