EBK OM
EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Chapter 10, Problem 12PA

(a)

Summary Introduction

Interpretation: The number of administration clerks that should be hired is to be calculated.

Concept Introduction:

It is very necessary to maintain the capacity at desired levels to keep a demand supply match.

(b)

Summary Introduction

Interpretation: The current labor utilization of the coders are to be calculated when two coding specialists are currently on duty.

Concept Introduction:

The averagelaborutilizationiscalculated by dividing the totallaborcontent by the sum of the total idle timeand the labor content.

(c)

Summary Introduction

Interpretation: The total process capacity in units per hour for the five stage process is to be calculated.

Concept Introduction:

The process output is equal to minimum capacity of stages A, B, C, D and E.

The formula to calculate the capacity is given by,

  Capacity=TotaltimeavailableNumberofservers×Timetakentocomplete

(d)

Summary Introduction

Interpretation: The position of any bottleneck exists, and recommendation needed to improve this process is to be determined.

Concept Introduction:

Abottleneckis regarded as a congestion point in a production system that arises when the workloads reach too rapidly for the production process to handle.

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SIPOC Process Supplier Machines Quality Group Leader Double Output Customers Inputs Solutions End of batch Inspection verification Scrap evaluation Sampling Verification Batch complete Evaluation Completed Quality Group Leader Samplings verified Quality Samplings verified Quality Barcode programed Mechanic Parameters registered Quality Line verified Quality Line Verified Quality Second verification Barcode Parameters Line Inspection Second Line Inspection Lot and Expiration Date Quality Quality Mechanic Mechanic Quality Machines Quality Group Leader Quality Quality Quality Batch Verification Process complete Revision Review Sampling Verification Barcode Scanner Machine Parameters Line Clearance Line Clearance Machine Remove Lot Status Verification Close floor Final MFG Review Final QA Review Close Batch Machine removed Lot verified Floor closed MFG Reviewed Process reviewed Batch closed Mechanic Group Leader Quality Quality Quality Group Leader
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