A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Chapter 1, Problem 6TC
Explanation of Solution
Given:
A four-year-old laptop which doesn′t boot, displays an error message on the screen and has, possibly, a failed motherboard.
To find: The correct order of steps that should be taken before starting the process of repairing.
Solution:
Given below is the order of steps to be followed-
Analyze if the laptop is under warranty or not. If the laptop is under warranty, it can be directly sent to the service center for repairing...
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Chapter 1 Solutions
A+ Guide To It Technical Support
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