A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Expert Solution & Answer
Chapter 1, Problem 6TC
Explanation of Solution
Given:
A four-year-old laptop which doesn′t boot, displays an error message on the screen and has, possibly, a failed motherboard.
To find: The correct order of steps that should be taken before starting the process of repairing.
Solution:
Given below is the order of steps to be followed-
Analyze if the laptop is under warranty or not. If the laptop is under warranty, it can be directly sent to the service center for repairing...
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Students have asked these similar questions
A four-year-old laptop will not boot and presents error messages on screen. You have verified with the laptop technical support that these error messages indicate the motherboard has failed and needs replacing. What is the order of steps you should take to prepare for the repair?
Please help with the following:
Which motherboard do you have installed ?
How much memory is installed ?
How many memory slots does the board have ?
How many are populated ?
What is the CAS latency of memory ?
How many cores does your processor have ?
What is the maximum memory does the board supports ?
What type of memory does the board support ?
What would be the total cost of the memory upgrade if you were to max out the total memory on the board ?
What is overclocking, and how does it relate to the motherboard? What precautions should be taken when overclocking components connected to a motherboard?
Chapter 1 Solutions
A+ Guide To It Technical Support
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Similar questions
- You see your laptop's battery is running low. When using the laptop's supplied AC adapter, an error message appears claiming that it is unsuitable. You unplug and replug the AC adapter, but the notice remains. Why could this be?arrow_forwardHow does overclocking work in the context of motherboards, and what are the potential risks associated with it?arrow_forwardExplain the concept of overclocking in the context of a motherboard and the potential risks associated with it.arrow_forward
- How does the choice of a motherboard impact the upgradeability of a computer system, especially concerning CPU and GPU compatibility?arrow_forwardHow does the choice of motherboard affect the overall upgradeability and expandability of a computer system?arrow_forwardHow does the choice of motherboard impact the compatibility of other hardware components in a computer build?arrow_forward
- A four-year-old laptop won't start and displays error messages. You've confirmed with the laptop's tech support that the motherboard is bad and has to be replaced. How should you prepare for the repair?arrow_forwardYour uncle just surprised you with a new computer display. When you attempt to connect it, you realise that none of the ports on the back of your computer are compatible with the monitor's connection. What are your plans for the future?arrow_forwardYou notice that your laptop's battery is running low while you're using it. An error notice appears when you put in the AC adapter that came with the laptop, claiming that the AC adapter is incompatible. You unplug and re-plug the AC adapter, but the message remains the same. What may be causing this?arrow_forward
- If you suspect that a laptop's operating system has been tampered with, what options are there for discovering this?arrow_forwardHow does the choice of motherboard impact the overall performance and capabilities of a computer?arrow_forwardClasswork When installing Windows XP Service Pack 2 on a notebook computer, why is it important to use an AC adapter rather than a battery during the installation? When you are trying to determine if your Windows 2000 computer can support Windows XP, list the steps to know how much RAM is currently installed. Which version of Windows XP must be installed on a system that is using the Intel Itanium processor? Why? How many processors in a system can Windows XP support? How much free space on a partition does Windows XP require for installation? How much does it require for acceptable operation? How much memory is required to install Windows XP? How much is recommended to run applications under Windows XP? How long do you have to activate Windows XP? What happens if you do not? What is the first Microsoft product to use product activation? What is the path for the report file created when you run the Windows XP Readiness Analyzer? What is the difference between joining a…arrow_forward
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