OPERATIONS MANAGEMENT CUSTOM ACCESS
OPERATIONS MANAGEMENT CUSTOM ACCESS
11th Edition
ISBN: 9780135622438
Author: KRAJEWSKI
Publisher: PEARSON EDUCATION (COLLEGE)
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Chapter 1, Problem 5DQ
Summary Introduction

Interpretation: Identifying market segments, making need assessments and determining the collection of products and services when conducting a market analysis.

Concept Introduction: A market analysis is generally done to understand what is expected of the customer, this is an essential element for an operational strategy when a customer-driven strategy is developed.

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