Mylab Operations Management With Pearson Etext -- Access Card -- For Operations Management: Sustainability And Supply Chain Management (13th Edition)
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Chapter 1, Problem 4DQ

Briefly describe the contributions of the four individuals identified in the preceding question.

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Problem data follows:                                                 Annual number of customers surveyed              7,600             Cost of survey if conducted by RBG Associates    $    35,000                                     Costs related to the survey in the prior year.                   Mailing         $17,500             Printing (done by Lester Print Shop)     6,000             Salary of Pat Fisher, part-time employee who stuffed envelopes                 and summarized data when surveys were returned 2,080             Depreciation  of computer and software               1,200             Electricity and phone costs      600             Total         $27,380                                    Number of hours spent on survey by Pat Fisher    130                                 Required:  fill in the yellow cells and also the name of the costs listed under the cost savings.  The "Cost of RGB" has been filled in for you.  What is the…
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ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning