FL Company produces potato chips. The firm has 38 plants around the U Country and over 48,000 employees are working for the firm. The company focuses more on the firm operations, from product designing, meeting changing consumer preferences, adjusting changing consumers’ costs, supply chain management , and quality and maintenance. FL Company quality inspection begins at the farm in procuring potatoes and continues with the inspection until the final product is packed and dispatched to the market. FL Company would make sure that they have a proper product mix, effective maintenance and quality inspection has to be done. Characters in the case: Company FL To determine: How the operation management decisions for service companies such as HR Cafe differ from FL Company’s operations decision.

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FL Company produces potato chips. The firm has 38 plants around the U Country and over 48,000 employees are working for the firm. The company focuses more on the firm operations, from product designing, meeting changing consumer preferences, adjusting changing consumers’ costs, supply chain management, and quality and maintenance.

FL Company quality inspection begins at the farm in procuring potatoes and continues with the inspection until the final product is packed and dispatched to the market. FL Company would make sure that they have a proper product mix, effective maintenance and quality inspection has to be done.

Characters in the case:

Company FL

To determine: How the operation management decisions for service companies such as HR Cafe differ from FL Company’s operations decision.

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