STEVENSON OPERATIONS MANAGEMENT W/CONNEC
STEVENSON OPERATIONS MANAGEMENT W/CONNEC
14th Edition
ISBN: 9781264578306
Author: Stevenson
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Chapter 1, Problem 4CTE
Summary Introduction

To explain: Ethical considerations which are important in the development of technology in general as well as Artificial Intelligence.

Introduction: Ethics in technology is important to understand its practical concerns and these ethics are growing prominently because customers have the power to act and make choices that they did not have earlier.

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1) Read “Walmart Focuses on its Supply Chain” (page 670 in the text) and answer the following questions:   a) What improvements has Walmart made to its supply chain system?   b) What competitive advantages might Walmart have over Amazon? 2) View the YouTube video How the Mumbai Dabbawalas Work? (3.16 minutes, Ctrl + Click on the link, there are also many longer video clips available on the Internet) and answer the following questions: https://www.youtube.com/watch?v=KDD32skx-zM   a) How do the Mumbai Dabbawalas achieve their high service performance? What factors facilitate the success of their distribution network?   b) If you want to “modernize” the dabbawalla distribution network, what changes (and why) will you make to the system?   a) Retail outlets that do not have an internet presence often complain that consumers come in to “kick the tires,” but then buy online from a competitor. Can you suggest some ways outlets can overcome this challenge?   b) Some customers of…
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