Operations Management
11th Edition
ISBN: 9780132921145
Author: Jay Heizer
Publisher: PEARSON
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Chapter 1, Problem 17P
Summary Introduction
To determine: The labor productivity for Susan Williams Flagstaff’s job.
Introduction: Labor productivity is a valuation of the
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Burger Doodle is a fast-food restaurant that processes an average of 700 food orders each day. The average cost of each order is $6.05. Four percent of the orders are incorrect, and only 8% of the defective orders can be corrected with additional food items at an average cost of $1.75. The remaining defective orders have to be thrown out.
Wellplace Insurance Company processes insurance policy applications in batches of 25. One day, they had
fifteen batches to process and, after inspection, it was found that four batches had nonconforming policies.
One batch had four nonconformances, another had eight, another had one, and another had five
nonconformance.
a. What was the proportion nonconforming for each batch? Round your answers to two decimal places.
The proportion nonconforming for the first batch:
The proportion nonconforming for the second batch:
The proportion nonconforming for the third batch:
The proportion nonconforming for the fourth batch:
b. What was the nonconformance per unit (NPU) in total for the fifteen batches? Round your answer to three
decimal places.
Total nonconformances per unit for all batches:
Wellplace Insurance Company processes insurance policy applications in batches of 25. One day, they had fifteen batches to
process and, after inspection, it was found that four batches had nonconforming policies. One batch had one nonconformance,
another had five, another had two, and another had six nonconformance.
a. What was the proportion nonconforming for each batch? Round your answers to two decimal places.
The proportion nonconforming for the first batch:
The proportion nonconforming for the second batch:
The proportion nonconforming for the third batch:
The proportion nonconforming for the fourth batch:
b. What was the nonconformance per unit (NPU) in total for the fifteen batches? Round your answer to three decimal places.
Total nonconformances per unit for all batches:
Chapter 1 Solutions
Operations Management
Ch. 1 - Prob. 1DQCh. 1 - Identify four people who have contributed to the...Ch. 1 - Briefly describe the contributions of the four...Ch. 1 - Figure 1.1 outlines the operations,...Ch. 1 - Answer Question 4 for some other organization,...Ch. 1 - Prob. 6DQCh. 1 - Identify the 10 strategic operations management...Ch. 1 - Prob. 8DQCh. 1 - Prob. 9DQCh. 1 - Prob. 10DQ
Ch. 1 - Mass customization and rapid product development...Ch. 1 - What are the five reasons productivity is...Ch. 1 - Prob. 13DQCh. 1 - Prob. 1PCh. 1 - Prob. 2PCh. 1 - This year, Donnelly, Inc., will produce 57,600 hot...Ch. 1 - Prob. 4PCh. 1 - Prob. 5PCh. 1 - Prob. 6PCh. 1 - George Kyparisis (using data from Problem 1.6)...Ch. 1 - Prob. 8PCh. 1 - Prob. 9PCh. 1 - Browns, a local bakery, is worried about increased...Ch. 1 - Prob. 11PCh. 1 - Prob. 12PCh. 1 - Charles Lackey operates a bakery in Idaho Falls,...Ch. 1 - Prob. 14PCh. 1 - Prob. 15PCh. 1 - Prob. 16PCh. 1 - Prob. 17PCh. 1 - National Air Express National Air is a competitive...Ch. 1 - National Air Express National Air is a competitive...Ch. 1 - National Air Express National Air is a competitive...Ch. 1 - Prob. 1.1VCCh. 1 - Prob. 1.2VCCh. 1 - Prob. 1.3VCCh. 1 - Prob. 2.1VCCh. 1 - Prob. 2.2VCCh. 1 - Prob. 2.3VC
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