Chapter 1, Problem 17MLM

Explanation of Solution

Firms use complementary assets to optimize the returns from their information system investments:

• Complementary assets are used to improve the profit from new innovations and important for organization wishing to commercialize.
• Complementary assets consider on both upstream and downstream of assets necessary to successfully.
• On investing to information technology they helps to improve a greater value in organization structures, organization supportive values and behaviour patterns of the organization.
• They also include new business models and business processes, supportive organizational culture and management behaviour and so on.
• There are three types of complementary assets are used in an organization.
• Social assets:
• The Internet and World Wide Web and other components of information technology provides the infrastructure for an organization.
• Computer literacy is increased with educational programs to raise employees based information technology...