Pearson eText Principles of Operations Management: Sustainability and Supply Chain Management -- Instant Access (Pearson+)
Pearson eText Principles of Operations Management: Sustainability and Supply Chain Management -- Instant Access (Pearson+)
11th Edition
ISBN: 9780135639221
Author: Jay Heizer, Barry Render
Publisher: PEARSON+
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Chapter 1, Problem 1.3VC
Summary Introduction

Case summary:

FL Company produces potato chips. The firm has 38 plants around the U Country and over 48,000 employees are working for the firm. The company focuses more on the firm operations, from product designing, meeting changing consumer preferences, adjusting changing consumers’ costs, supply chain management, and quality and maintenance.

FL Company quality inspection begins at the farm in procuring potatoes and continues with the inspection till the final product is packed and dispatched to the market.   FL Company would make sure that they have a proper product mix, effective maintenance and quality inspection has to be done.

To determine: How the operation management decisions for service companies such as HR Cafe differ from FL Company’s operations decision.

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