-0:00150:14You are helping a customer and usingthe script/resource guide when youcome to an intersection you haven'tseen before. It is very confusing aboutwhat you should do next. What do youdo?Ask the customer if you can putthem on hold for a minute while youfigure out their issue.Choose one of the options and ifthat is not right, you can backtrackto the other options.Continuing talking with thecustomer, while you message ateam lead to ask them what youshould do at this point.יק (6וBackNext

Customers are considered as the kings of the market today. The companies try to satisfy their…

Answered: You are helping a customer and using…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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write a well developed approximately one page response for the topic.: 1.You were just hired as a Director of Quality for a regional group of 15 private medical offices throughout New York City. They are still using a paper medical record, as they didn't want to be bothered with the transition and the staff prefer manual records, as they are still computer illiterate. You have the responsibility of collaborating with an external consultant to implement a new electronic medical record. Please develop a plan for implementation of the new EMR, including staff education, as well as any requirements from a QI perspective.
MAKE A SHORT SCRIPT APPLYING UP-SELLING AND SUGGESTING TECHNIQUES TO YOUR CUSTOMER. CHOOSE ANY FOOD OR DRINK THAT YOU WANT TO UPSELL AND UPGRADE. Example: Waiter:Customer:
For this assignment, you will need to read the article entitled, Facebook Folly at Northeast BMW, in the Harvard Business Publishing required packet for this course. This organization is facing an issue of addressing the appropriateness of employee behavior when using their personal Facebook account but addressing the workplace. A short synopsis of this scenario is that one employee is addressing their concerns about their employer's strategy for attracting customers to enhance sales. In one post, an employee addresses his disagreement with the company's approach. This same employee also uses his Facebook account to poke fun at an incident occurring at a nearby competitor. Your evaluations here concern employee rights vs. employee discipline. To be clear, it is every employee's right to address concerns about matters in the workplace that impact them (e.g., working conditions, strategy that would impact their sales performance, safety, fairness, etc.) and they cannot be disciplined for…
Write at least 100 words about the following topic. Situation: Imagine that you are a reporter and there is a festival in Salalah. Write about the main events for your school magazine. Your writing should be oleak and well organized.
Marvin is the secretary in the Facilities Management Department. He has just received a new computer and wants to try it out. Though his supervisor has a strict policy about computer use for business purposes only, he wants to learn the e-mail software more thoroughly than his training can provide. One good way to do this, he figures, is to write e-mail messages to his friends and relatives until he gets the knack of it. He is caught up on all his work and only has 30 minutes left to work today. His supervisor left early. Identify the ethical issue or problem. List the facts that have the most bearing on the decision. Identify anyone who might be affected by your decision and how. Explain what each affected person would want you to do about the issue. List three alternative actions and identify the best and worst case scenario for each alternative, anyone who would be harmed by this choice (and how), any values that would be compromised by selecting this alternative, and any automatic…
Explain how the assessment could be used to inform instruction based on the below passage. The teacher is teaching art to a diverse group of 5th-grade students. The teacher's goal is for students to critique a work of art and understand its historical significance. The teacher uses a variety of teaching strategies and tools, including cooperative learning, active learning techniques, and technology. One formative assessment method that the teacher could use is the 'Think-Pair-Share' strategy. This strategy involves students thinking individually about a question or problem, discussing their thoughts with a partner, and then sharing their ideas with the class. This strategy can be used to assess students' understanding of the art critique process and their ability to analyze and interpret art. The 'Think-Pair-Share' strategy can provide the teacher with immediate feedback on students' understanding and skills. If students struggle to articulate their thoughts during the 'pair' stage,…
Identify five questions that can be used by the BA to determine why users are not willing to change to a new system. Refer to the case study
Explain how if you are a business leader, you would use the acronym RAPID to help you decide if your workforce should return to your corporates at least four days a week, or if you will make teleworking a permanent option for all employees? RAPID is an acronym—an easy way to think about five important roles in most decision processes (Recommend, Agree, Perform, provide Input, Decide)
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I need a different explanation that the ones given online (Coursehero, Chegg, Barleby) I want to expand my thinking. You're the CEO of a small company traveling to another country (assume a country of your choice) to complete a business deal with a foreign company. Your plane landed there on time, you're feeling fine, and everything seems to be going well. The cab driver, who doesn't speak much English, understood where you needed to go and started driving. He starts to listen to a Justin Bieber song and asks you in broken English what type of music you like. As your cab enters the hotel, you notice a McDonald's restaurant across the street with familiar golden arches. You check-in with your credit card, call your spouse from your iPhone and exchange some dollars at the money exchange place at the lobby of the hotel. You then get some take-out food from the McDonald's since you'll get plenty of opportunities to dine in local restaurants later on. When returning to your hotel…
Nonverbal Scavenger Hunt Adapted from Pamela Kaylor, Ohio State University A Field Research Assignment for COM 252, Introduction to Interpersonal Communication Go to an open area where people are located (social distancing) or observe people online via media to complete the assignment. Download this document and type your answers on this sheet. Then use this scavenger hunt sheet to complete the Reflection 1 assignment. (both are due Sunday). The reflection information will be typed at the bottom of this document. 1. Kinesics (Body Movement): The body is the most important nonverbal communication system. Kinesics include the body and gestures. Name six adjectives to describe the movement for six different people you observe. Why are they moving this way (what meaning would you interpret from their movement)? 1. 2: 3: 4: 5: 6: 2. Body Appearance: Includes height, weight, build, hair, skin Which stores, departments, or other areas explored are particularly related to the body? Name four…
Training that is focused on sharing information and decision making is referred to as Select one: а. Cross training O b. Action learning c. Coordinated training O d. Team leader training

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