You and a partner are contemplating entering the food truck restaurant business under the name, Pretty Good Souvlakis (PGS). The vision for PGS would be to provide 100% fresh, gourmet souvlaki to a clientele that had distinguished taste. In the envisioned souvlaki making process, your partner would take orders over the phone or in person, for a combination of souvlaki, a side, and a beverage, which would take about one minute. The typical combination order would specify the type of souvlaki (lamb, beef, chicken, or fish), a side, either Greek salad or French fries, and the drink. Upon receiving an order, you would remove the meat or fish from the grill and place it in the pita dough-this would take one minute. You would then “dress” the souvlaki with the desired toppings and spices which would require a second minute. Finally, you would “wrap” the souvlaki requiring a third minute. As you assembled the souvlaki, your partner would prepare and pack the salad (3 minutes) or the French fries (2 minutes) depending on the order. It is estimated that the arriving side orders would be divided 50-50 between salads and fries. While the above work occurs, the beverage can also be prepared. Pouring the beverage requires one minute. Your partner is charged with preparing the beverages. Once the souvlaki, the salad or fries (side) and the drink are all ready, your partner would assemble of the order in the next minute. You would complete the process by accepting payment and handing over the fresh, souvlaki combination to your customer in one (final) minute. a.Draw and label a process flow diagram for the souvlaki order to cash process at PSG. What is the theoretical flow time for completing a souvlaki order?

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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You and a partner are contemplating entering the food truck restaurant business under the name, Pretty Good Souvlakis (PGS). The vision for PGS would be to provide 100% fresh, gourmet souvlaki to a clientele that had distinguished taste. In the envisioned souvlaki making process, your partner would take orders over the phone or in person, for a combination of souvlaki, a side, and a beverage, which would take about one minute. The typical combination order would specify the type of souvlaki (lamb, beef, chicken, or fish), a side, either Greek salad or French fries, and the drink. Upon receiving an order, you would remove the meat or fish from the grill and place it in the pita dough-this would take one minute. You would then “dress” the souvlaki with the desired toppings and spices which would require a second minute. Finally, you would “wrap” the souvlaki requiring a third minute. As you assembled the souvlaki, your partner would prepare and pack the salad (3 minutes) or the French fries (2 minutes) depending on the order. It is estimated that the arriving side orders would be divided 50-50 between salads and fries. While the above work occurs, the beverage can also be prepared. Pouring the beverage requires one minute. Your partner is charged with preparing the beverages. Once the souvlaki, the salad or fries (side) and the drink are all ready, your partner would assemble of the order in the next minute. You would complete the process by accepting payment and handing over the fresh, souvlaki combination to your customer in one (final) minute.

a.Draw and label a process flow diagram for the souvlaki order to cash process at PSG. What is the theoretical flow time for completing a souvlaki order?

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