Wizard Corporation has analyzed their customer and order handling data for the past year and has determined the following costs: Order processing cost per order $7 Additional costs if the order must be expedited (rushed) $9.50 Customer technical support calls (per call) $12 Relationship management costs (per customer per year) $1200 In addition to these costs, product costs amount to 75% of Sales. In the prior year, Wizard had the following experience with one of its customers, Chester Company: Sales Number of orders $16,000 160 Percent of orders marked rush 70% Calls to technical support 80 Calculate the profitability of the Chester Company account.

Cornerstones of Cost Management (Cornerstones Series)
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ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
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Chapter3: Cost Behavior
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Wizard Corporation has analyzed their customer and order handling data for the past year and has determined the following costs:
Order processing cost per order
$7
Additional costs if the order must be expedited (rushed) $9.50
Customer technical support calls (per call)
$12
Relationship management costs (per customer per year) $1200
In addition to these costs, product costs amount to 75% of Sales.
In the prior year, Wizard had the following experience with one of its customers, Chester Company:
Sales
Number of orders
$16,000
160
Percent of orders marked rush 70%
Calls to technical support
80
Calculate the profitability of the Chester Company account.
Transcribed Image Text:Wizard Corporation has analyzed their customer and order handling data for the past year and has determined the following costs: Order processing cost per order $7 Additional costs if the order must be expedited (rushed) $9.50 Customer technical support calls (per call) $12 Relationship management costs (per customer per year) $1200 In addition to these costs, product costs amount to 75% of Sales. In the prior year, Wizard had the following experience with one of its customers, Chester Company: Sales Number of orders $16,000 160 Percent of orders marked rush 70% Calls to technical support 80 Calculate the profitability of the Chester Company account.
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