Calculate the profitability of the Chester Company account

Essentials Of Investments
11th Edition
ISBN:9781260013924
Author:Bodie, Zvi, Kane, Alex, MARCUS, Alan J.
Publisher:Bodie, Zvi, Kane, Alex, MARCUS, Alan J.
Chapter1: Investments: Background And Issues
Section: Chapter Questions
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Wizard Corporation has analyzed their customer and order handling data for the past year and has determined the following costs:

 
 

Order processing cost per order

 $7

Additional costs if order must be expedited (rushed)

 $10.00
 

Customer technical support calls (per call)

 $12

Relationship management costs (per customer per year)

 $1200
 

In addition to these costs, product costs amount to  75% of Sales.

 

In the prior year, Wizard had the following experience with one of its customers, Chester Company:

 

Sales

 $15,500

Number of orders

 160

Percent of orders marked rush

 70%

Calls to technical support

 80
   

Required:

 

Calculate the profitability of the Chester Company account.

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