Why is Call centre a critical requirement for most organisations a Because its most often the only opportunity/place that customers get to interact with the organisation b. Because they can take down complaints and create tickets C Because that's what all large organisations have and it's the right thing to have d. Because salespeople are too busy travelling to differing locations

Why is Call centre a critical requirement for most organisations a Because its most often the only opportunity/place that customers get to interact with the organisation b. Because they can take down complaints and create tickets C Because that's what all large organisations have and it's the right thing to have d. Because salespeople are too busy travelling to differing locations

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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