Which statement about the service sector is accurate? A) Jobs represented in the service sector of the economy exclude categories such as intellectual property and consulting. B) In terms of U.S. gross domestic product, services account for less than 60 percent and that number is declining. C) Changing U.S. demographics represent a major driver for why the service sector is thriving. D) The long-term shift from service-producing to goods-producing employment is expected to continue. E) Today, we operate in an economy that seldom focuses on intangible offerings.

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Introduction to Business Messages

Business messaging refers to a variety of channels via which businesses and customers can interact. SMS or text messaging is the most popular method of communication. Shipment reminders, promotional incentives, marketing offers, and scheduled appointments are all things we have dealt with. These are the types of messages we usually identify with business communication. Business messaging can take place on any digital platform where your consumers already spend some time, with the expectation that communication will be two-way. Business messaging brings comfort and simplicity to customers. Customers expect comfort from pre-sales and post-sales engagements with businesses as they do with friends and family. In addition, messaging is the favored method of contacting a firm for 66% of buyers. Here are a few examples of popular business messaging situations.