Which of the following describes the hotel practice of offering free night stays and room upgrades to guests who utilize a specific number of room nights?   Question 13 options:   a)  Guest loyalty program   b)  Complimentary services   c)  Club floor perks   d)  Creative marketing

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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Which of the following describes the hotel practice of offering free night stays and room upgrades to guests who utilize a specific number of room nights?
 

Question 13 options:

 

a) 

Guest loyalty program
 

b) 

Complimentary services
 

c) 

Club floor perks
 

d) 

Creative marketing
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