Which of the following definitions represents speech analysis? Analyzes unstructured data associated with websites to identify consumer behavior and website navigation. Analyzes recorded calls to gather information; brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise. Analyzes unstructured data to find trends and patterns in words and sentences. Analyzes text flowing across the Internet, including unstructured text from blogs and messages.

Which of the following definitions represents speech analysis? Analyzes unstructured data associated with websites to identify consumer behavior and website navigation. Analyzes recorded calls to gather information; brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise. Analyzes unstructured data to find trends and patterns in words and sentences. Analyzes text flowing across the Internet, including unstructured text from blogs and messages.

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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Which of the following definitions represents speech analysis?
Analyzes unstructured data associated with websites to identify consumer
behavior and website navigation.
Analyzes recorded calls to gather information; brings structure to customer
interactions and exposes information buried in customer contact center
interactions with an enterprise.
Analyzes unstructured data to find trends and patterns in words and sentences.
Analyzes text flowing across the Internet, including unstructured text from blogs
and messages.

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