Project Questions: 1. Given the content of the feedback emails from the attached DFD please briefly describe in text what changes you would make to the DFD? 2. In your own words please summarize the key goals of this project? 3. Given the details of the project that have been provided here please share what you feel the two next appropriate steps would be? 4. Once this mobile app has been developed and completed, what aspects of it’s operation and configuration might you want to get further feedback on? 5. Identify two potential risks to this project. Briefly describe what the risk is and why it is a risk.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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TO: DUHA SAMI (EXEC DIR OF BUS OPERATIONS/MAINT), MUNA TAREK (LEAD TECHNICAL
STAFF)
FROM: EMILY JONES (SENIOR LEASING AGENT)
SUBJECT: FEEDBACK ON PROPOSED MOBILE APP
DATE: 11/17/22
CC: NINA COOPER (CUSTOMER EXPERIENCE REP, FTS INC.)
Duha and Muna,
Thank you for taking up the request to add a mobile app, this is something that students are always asking
about when shopping for apartments. It is so good to know that the answer will be “yes we have one”, no
longer “we are planning to have one”.
I do have a concern about the current design proposal as I understand it. It is not uncommon for us to have
subleases and we should have a way for those tenants to be able to use the app. I know we have those
sublease contracts stored in the system so hopefully it would not be too much work to have the
functionality to link a request to a sublease contract not just the original lease.
Cheers,
Emily
TO: DUHA SAMI (EXEC DIR OF BUS OPERATIONS/MAINT)
FROM: JOSH MASON (MAINTANCE LEAD)
SUBJECT: PROBLEM WITH THE MOBILE APP
DATE: 11/19/22
CC:
Duha,
Since you asked for my thoughts in writing I will repeat what we talked about this morning.
Two problems
1. Lack of creativity, the developers really think that any problem will be common. Last night I had
to pull half a microwave out of the kitchen ceiling of apartment 2 at 9 Cherry Park, again. Patched
and painted the ceiling, they will have a new microwave tomorrow. Now would that be a problem
with the microwave or a problem with the ceiling, do you think the kids could figure out what to
report that under?
2. How about problems that are not in the apartments? Something like a parking lot light, or an
inflatable unicorn raft stuck on the roof. Might not want to assume the request will only be for a
unit.
By the way yes there really is a group of very drunk racoons in the storm sewer outside 5050 Oak St.,
Animal Control and the town sewer department is dealing with it. The voicemail said they were mutant
racoons, I did not see anything to suggest that, the caller might very well have been drunk as well.
Let me know if you need anything else.
Josh

 Project Questions:
1. Given the content of the feedback emails from the attached DFD please briefly describe in text
what changes you would make to the DFD?
2. In your own words please summarize the key goals of this project?
3. Given the details of the project that have been provided here please share what you feel the two
next appropriate steps would be?
4. Once this mobile app has been developed and completed, what aspects of it’s operation and
configuration might you want to get further feedback on?
5. Identify two potential risks to this project. Briefly describe what the risk is and why it is a risk.

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What would I change in the project scope after the feedback emails?

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