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What points resonate with you regarding leadership and why? When it's come to Team Leadership, Safety and Workplace Violence, Leaders and Managers, Coaching and Counseling

What points resonate with you regarding leadership and why? When it's come to Team Leadership, Safety and Workplace Violence, Leaders and Managers, Coaching and Counseling

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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What points resonate with you regarding leadership and why? When it's come to Team Leadership, Safety and Workplace Violence, Leaders and Managers, Coaching and Counseling
### Violence in Healthcare Violence in healthcare institutions is escalating, and it is not limited to emergency departments and psychiatric units. A federal study found that workers in hospitals and other healthcare facilities are at higher risk of becoming victims of workplace violence than employees in most other job settings. Workplace violence is a serious concern for millions of healthcare workers, with psychiatric aides, nursing assistants, nurses, and patient care technicians among those experiencing the highest rates of violence. The Government Accountability Office reported that patients are the primary perpetrators of nonfatal violence in healthcare, followed by patients’ relatives and visitors. Nationwide, almost three-fourths of all workplace assaults from 2011 through 2013 occurred in healthcare settings, making healthcare the most violent industry in the country outside of law enforcement. Some 78% of emergency department physicians... (Note: The text cuts off here, and any missing text from the original document cannot be provided without access to the remaining content.)
Transcribed Image Text:### Violence in Healthcare Violence in healthcare institutions is escalating, and it is not limited to emergency departments and psychiatric units. A federal study found that workers in hospitals and other healthcare facilities are at higher risk of becoming victims of workplace violence than employees in most other job settings. Workplace violence is a serious concern for millions of healthcare workers, with psychiatric aides, nursing assistants, nurses, and patient care technicians among those experiencing the highest rates of violence. The Government Accountability Office reported that patients are the primary perpetrators of nonfatal violence in healthcare, followed by patients’ relatives and visitors. Nationwide, almost three-fourths of all workplace assaults from 2011 through 2013 occurred in healthcare settings, making healthcare the most violent industry in the country outside of law enforcement. Some 78% of emergency department physicians... (Note: The text cuts off here, and any missing text from the original document cannot be provided without access to the remaining content.)
### Coaching Coaching is the ongoing process of helping employees fulfill their responsibilities and achieve results. It is an integral part of face-to-face leadership. Zemke, a keen observer and prolific author, crystallizes coaching wisdom as follows: “Select the right players, inspire them to win, and show them you care. Tell them where they stand, how much they are improving, and what they could do to improve more.” Coaching goes beyond the activities of instruction. Coaches deal not only with task outcomes but also with attitudes, morale, discipline, ethics, and career development. The effective coach is an instructor, cheerleader, counselor, disciplinarian, evaluator, resource person, and troubleshooter. Coaches are expected to clarify management’s expectations of employee performance, modify inappropriate attitudes, instill self-sufficiency, and enhance competencies. Coaches shape values, remove obstacles, build on.
Transcribed Image Text:### Coaching Coaching is the ongoing process of helping employees fulfill their responsibilities and achieve results. It is an integral part of face-to-face leadership. Zemke, a keen observer and prolific author, crystallizes coaching wisdom as follows: “Select the right players, inspire them to win, and show them you care. Tell them where they stand, how much they are improving, and what they could do to improve more.” Coaching goes beyond the activities of instruction. Coaches deal not only with task outcomes but also with attitudes, morale, discipline, ethics, and career development. The effective coach is an instructor, cheerleader, counselor, disciplinarian, evaluator, resource person, and troubleshooter. Coaches are expected to clarify management’s expectations of employee performance, modify inappropriate attitudes, instill self-sufficiency, and enhance competencies. Coaches shape values, remove obstacles, build on.
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