A software house has developed a customized order processing system for a client. You are an employee of the software house that has been asked to organize a training course for the end-users of the system. At present, a user handbook has been produced, but no specific training material. A plan is now needed for the project which will set up the delivery of the training courses. The project can be assumed to have been completed when the first training course starts. Among the things that will need to be considered are the following: -Training materials will need to be designed and created; -A timetable will need to be drafted and agreed; -Date(s) for the course will need to be arranged; -The people attending the course will need to be identified and notified; -Rooms and computer facilities for the course will need to be provided for. a.Identify the main stakeholders for this project; Draw up a statement of the objectivesfor this project; For the objectives, identify the measures of effectiveness; For each objective, identify  relevant  sub-objectives  or  goals  and  who  would  be responsible for each of them

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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A software house has developed a customized order processing system for a client. You are an employee of the software house that has been asked to organize a training course for the end-users of the system. At present, a user handbook has been produced, but no specific training material. A plan is now needed for the project which will set up the delivery of the training courses. The project can be assumed to have been completed when the first training course starts. Among the things that will need to be considered are the following:

-Training materials will need to be designed and created;

-A timetable will need to be drafted and agreed;

-Date(s) for the course will need to be arranged;

-The people attending the course will need to be identified and notified;

-Rooms and computer facilities for the course will need to be provided for.

a.Identify the main stakeholders for this project;

  1. Draw up a statement of the objectivesfor this project;
  2. For the objectives, identify the measures of effectiveness;
  3. For each objective, identify  relevant  sub-objectives  or  goals  and  who  would  be responsible for each of them
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what are the role of these stakeholders 

  • Human Resource (HR) Manager
  • Project Manager (PM)
  • Software Developer
  • Instructor 
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