Using further information from the Internet, write a brief account of how different elements of the temporal and competitive environments interact to influence the situation at Nokia.
Using further information from the Internet, write a brief account of how different elements of the temporal and competitive environments interact to influence the situation at Nokia.
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Question
Using further information from the Internet, write a brief account of how different elements of the temporal and competitive environments interact to influence the situation at Nokia.
![Case Study: Strategic Change at Nokia
Based in Finland, Nokia transformed from being a diverse conglomerate into
a world-leading mobile phone producer in the 1990s. Since then, the company has
experienced very tough operating conditions in the face of competition from
Samsung and products like the Apple iPhone. Substantial layoffs and plant closures
took place across the world as Nokia missed out on consumers who were turning
to smartphones. By concentrating on mobile phones, Nokia also faced intense
competition from large volume producers in China with lower cost structures.
A new CEO was appointed from Microsoft in 2010 and he quickly sent a
memo to all employees. The memo, rich in metaphor, became known as the
'burning platform' memo and basically said that Nokia had missed out on some big
consumer trends and was now years behind the market and, while that was
happening, top managers in Nokia thought they were doing the right thing and
making good decisions.
The new CEO accused Nokia of lacking accountability and leadership, of not
collaborating enough internally and not innovating fast enough. He likened the
situation that the company faced with being on a burning oil platform, the
implication being that Nokia could stay where it is and perish in the flames, or jump
into icy waters and have a chance of survival. Despite the new CEO's 'call to arms',
market share, revenues, profits and share price continued to fall. In 2013, Microsoft
purchased Nokia's mobile phone business and the CEO moved to Microsoft as part
of the deal. If Nokia continues to lose share in the market then the Finnish economy
will suffer further. The company had helped put Finland on the map as a
technological leader and employer of a lot of people.](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2Fe1113dc9-23f9-48bf-a51a-f35bbfbaf8fb%2Ff13ac81d-336d-4fa3-ae5f-bb4900f2ceee%2F6ytkgr2_processed.png&w=3840&q=75)
Transcribed Image Text:Case Study: Strategic Change at Nokia
Based in Finland, Nokia transformed from being a diverse conglomerate into
a world-leading mobile phone producer in the 1990s. Since then, the company has
experienced very tough operating conditions in the face of competition from
Samsung and products like the Apple iPhone. Substantial layoffs and plant closures
took place across the world as Nokia missed out on consumers who were turning
to smartphones. By concentrating on mobile phones, Nokia also faced intense
competition from large volume producers in China with lower cost structures.
A new CEO was appointed from Microsoft in 2010 and he quickly sent a
memo to all employees. The memo, rich in metaphor, became known as the
'burning platform' memo and basically said that Nokia had missed out on some big
consumer trends and was now years behind the market and, while that was
happening, top managers in Nokia thought they were doing the right thing and
making good decisions.
The new CEO accused Nokia of lacking accountability and leadership, of not
collaborating enough internally and not innovating fast enough. He likened the
situation that the company faced with being on a burning oil platform, the
implication being that Nokia could stay where it is and perish in the flames, or jump
into icy waters and have a chance of survival. Despite the new CEO's 'call to arms',
market share, revenues, profits and share price continued to fall. In 2013, Microsoft
purchased Nokia's mobile phone business and the CEO moved to Microsoft as part
of the deal. If Nokia continues to lose share in the market then the Finnish economy
will suffer further. The company had helped put Finland on the map as a
technological leader and employer of a lot of people.
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