University Square Apartments is a large apartment complex located close to the University. University Square Apartments are owned and managed by a local family, the Spencers. The Spencers have several rental properties in the area. University Square Apartments have several types of units, including four-bedroom, 3-bedroom, 2 bedroom, and one bedroom apartments. The most common unit is the two-bedroom, one-bathroom unit. You and Chris are both in your third year at the University. You met each other through mutual friends and share common interests in many areas. Approximately 4 months ago, you and Chris moved into unit 4C in University Square apartments. The two of you signed a one-year lease and moved into a 2-bedroom, one-bathroom apartment. The monthly rent, which you and Chris agreed to split each month, is $1050. In the past four months, you and Chris have experienced many problems. In the past week, the situation between you and Chris reached a boiling point. You normally send in a single check for the rent after Chris gives you a check for half the rent. You do not really know why it is your job to do this. Because Chris is literally never in the apartment, these tasks somehow naturally fall on your shoulders. You have generously agreed to take care of this task because frankly, Chris can't be trusted to do anything on time. Chris never says thank you, and yet, you buy the envelopes and stamps and go to the post office. For the last couple of months, you have had to remind Chris to write a check for the rent. You do not like to be in this position. To make matters worse, Chris is never around, so you have to conform to Christmas schedule to try to make sure that your paths crossed so that all the business matters can be worked out. Last week, the rent was due and Chris had not given you a check. You left a couple of messages on the kitchen counter for Chris, saying, right do now! You also set then 2 text messages asking whether the rent check was ready. When a day passed and you still didn't get the check, you thought that the best thing to do would be to send a check with your half of the rent check on time and let Chris and their check with him on their own. So, you put your check for $525 in the mail to the Spencers, with a note indicating that the amount was for your half of the rent. You are particularly disturbed by all of this because this was a really hard week for you. You had three midterms in very important classes and were very concerned about an important job interview coming up. You feel that Chris was really being inconsiderate and lazy. Tonight, Chris came home and beat loudly on your door. Chris had stayed out very late, after midnight as usual, and was invading your room to make demands. Apparently, Chris had gotten an email from the Spencers, indicating that there would be a late charge of $20.00 per day assessed on the rent that Chris had not sent in. Chris insisted that you pay part of the late charge on the miss rent payment. As the rent was due 5 days ago, the late fee is now $100. When you manage to get a word in the midst of Chris is shouting and accusations, you explain that you had left messages about the rent being due and had sent 2 text messages asking whether their portion of the rent check was ready. You felt that it was really not your problem to pay for Christmas mistake, much less to be a constant reminder for Chris's affairs. Chris marched out of your bedroom at that point and returned with a rent check for $525 enclosed in an envelope with your name on it. Chris claimed that the check had been on your desk for that entire week. You said that you had not seen any check anywhere that week and that if Chris were around more often to take care of affairs, instead of depending on you, problems like this would not have it. You felt so nervous about your midterms the next morning and the job interview that it was hard to concentrate after being awakened in the middle of the night. You said that there was no reason for you to pay any of the late charge. Chris started to yell some more. At this point Chris' phone rang and he stepped into the living room to take the call. You thought that this was really the ultimate Chris storms into your bedroom and wakes you up during the worst week your life to talk about how they can't manage their own financial affairs and wants you to pay for it, and then starts a phone conversation at 1:00 AM! Chris is really inconsiderate! You wonder what to do.. What is your goal around this conversation? What was your BATNA? What is your plan to prepare for this conversation? What would be the best outcome in this situation?

University Square Apartments is a large apartment complex located close to the University. University Square Apartments are owned and managed by a local family, the Spencers. The Spencers have several rental properties in the area. University Square Apartments have several types of units, including four-bedroom, 3-bedroom, 2 bedroom, and one bedroom apartments. The most common unit is the two-bedroom, one-bathroom unit. You and Chris are both in your third year at the University. You met each other through mutual friends and share common interests in many areas. Approximately 4 months ago, you and Chris moved into unit 4C in University Square apartments. The two of you signed a one-year lease and moved into a 2-bedroom, one-bathroom apartment. The monthly rent, which you and Chris agreed to split each month, is $1050. In the past four months, you and Chris have experienced many problems. In the past week, the situation between you and Chris reached a boiling point. You normally send in a single check for the rent after Chris gives you a check for half the rent. You do not really know why it is your job to do this. Because Chris is literally never in the apartment, these tasks somehow naturally fall on your shoulders. You have generously agreed to take care of this task because frankly, Chris can't be trusted to do anything on time. Chris never says thank you, and yet, you buy the envelopes and stamps and go to the post office. For the last couple of months, you have had to remind Chris to write a check for the rent. You do not like to be in this position. To make matters worse, Chris is never around, so you have to conform to Christmas schedule to try to make sure that your paths crossed so that all the business matters can be worked out. Last week, the rent was due and Chris had not given you a check. You left a couple of messages on the kitchen counter for Chris, saying, right do now! You also set then 2 text messages asking whether the rent check was ready. When a day passed and you still didn't get the check, you thought that the best thing to do would be to send a check with your half of the rent check on time and let Chris and their check with him on their own. So, you put your check for $525 in the mail to the Spencers, with a note indicating that the amount was for your half of the rent. You are particularly disturbed by all of this because this was a really hard week for you. You had three midterms in very important classes and were very concerned about an important job interview coming up. You feel that Chris was really being inconsiderate and lazy. Tonight, Chris came home and beat loudly on your door. Chris had stayed out very late, after midnight as usual, and was invading your room to make demands. Apparently, Chris had gotten an email from the Spencers, indicating that there would be a late charge of $20.00 per day assessed on the rent that Chris had not sent in. Chris insisted that you pay part of the late charge on the miss rent payment. As the rent was due 5 days ago, the late fee is now $100. When you manage to get a word in the midst of Chris is shouting and accusations, you explain that you had left messages about the rent being due and had sent 2 text messages asking whether their portion of the rent check was ready. You felt that it was really not your problem to pay for Christmas mistake, much less to be a constant reminder for Chris's affairs. Chris marched out of your bedroom at that point and returned with a rent check for $525 enclosed in an envelope with your name on it. Chris claimed that the check had been on your desk for that entire week. You said that you had not seen any check anywhere that week and that if Chris were around more often to take care of affairs, instead of depending on you, problems like this would not have it. You felt so nervous about your midterms the next morning and the job interview that it was hard to concentrate after being awakened in the middle of the night. You said that there was no reason for you to pay any of the late charge. Chris started to yell some more. At this point Chris' phone rang and he stepped into the living room to take the call. You thought that this was really the ultimate Chris storms into your bedroom and wakes you up during the worst week your life to talk about how they can't manage their own financial affairs and wants you to pay for it, and then starts a phone conversation at 1:00 AM! Chris is really inconsiderate! You wonder what to do.. What is your goal around this conversation? What was your BATNA? What is your plan to prepare for this conversation? What would be the best outcome in this situation?

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter11: Simulation Models

Section11.4: Marketing Models

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