Thermal Rising, Incorporated, makes paragliders for sale through specialty sporting goods stores. The company has a standard paraglider model, but also makes custom-designed paragliders. Management has designed an activity-based costing system with following activity cost pools and activity rates: Activity Cost Pool Supporting direct labor Order processing Custom design processing Customer service Number of gliders Number of orders Activity Rate $18 per direct labor-hour Management would like an analysis of the profitability of a particular customer, Big Sky Outfitters, which has ordered the following products over the last 12 months: Number of custom designs Direct labor-hours per glider $ 192 per order $ 256 per custom design $432 per customer Selling price per glider Direct materials cost per glider The company's direct labor rate is $22 per ur. Standard Model 12 2 0 28.50 $ 1,800 $ 456 Custom Design 3 3 3 32.00 $2,480 $ 576 Required: Using the company's activity-based costing system, compute the customer margin of Big Sky Outfitters. (Round your intermediate calculations and final answer to the nearest whole dollar amount. Loss amounts should be entered with a minus sign.)

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**Thermal Rising, Incorporated: Activity-Based Costing System Analysis**

Thermal Rising, Incorporated, specializes in the production of paragliders, distributed through specialty sporting goods retailers. In addition to a standard paraglider model, the company offers custom-designed options. The company employs an activity-based costing system, delineated by specific activity cost pools and associated rates:

**Activity Cost Pools and Activity Rates:**

- Supporting Direct Labor: $18 per direct labor-hour
- Order Processing: $192 per order
- Custom Design Processing: $256 per custom design
- Customer Service: $432 per customer

**Profitability Analysis for Big Sky Outfitters**

Management seeks to assess the profitability of Big Sky Outfitters, a customer that placed orders over the past 12 months, detailed below:

|                                       | Standard Model | Custom Design |
|---------------------------------------|----------------|---------------|
| Number of Gliders                     | 12             | 3             |
| Number of Orders                      | 2              | 3             |
| Number of Custom Designs              | 0              | 3             |
| Direct Labor-Hours per Glider         | 28.50          | 32.00         |
| Selling Price per Glider              | $1,800         | $2,480        |
| Direct Materials Cost per Glider      | $456           | $576          |

- **Direct Labor Rate**: The company’s direct labor rate is $22 per hour.

**Required Analysis:**

Utilizing the activity-based costing system, calculate the customer margin for Big Sky Outfitters. Ensure that all intermediate calculations and final answers are rounded to the nearest whole dollar. Indicate loss amounts with a minus sign.

**Instructions for Calculation:**

1. **Calculate Total Direct Labor Costs** for both standard and custom models.
2. **Determine Total Order and Design Costs** based on the number of orders and custom designs.
3. **Compute Total Customer Service Costs** for the client.
4. **Derive Total Costs and Compare Against Revenue** to establish customer margin.

This breakdown provides a comprehensive cost analysis, crucial for strategic pricing and customer relationship management decisions.
Transcribed Image Text:**Thermal Rising, Incorporated: Activity-Based Costing System Analysis** Thermal Rising, Incorporated, specializes in the production of paragliders, distributed through specialty sporting goods retailers. In addition to a standard paraglider model, the company offers custom-designed options. The company employs an activity-based costing system, delineated by specific activity cost pools and associated rates: **Activity Cost Pools and Activity Rates:** - Supporting Direct Labor: $18 per direct labor-hour - Order Processing: $192 per order - Custom Design Processing: $256 per custom design - Customer Service: $432 per customer **Profitability Analysis for Big Sky Outfitters** Management seeks to assess the profitability of Big Sky Outfitters, a customer that placed orders over the past 12 months, detailed below: | | Standard Model | Custom Design | |---------------------------------------|----------------|---------------| | Number of Gliders | 12 | 3 | | Number of Orders | 2 | 3 | | Number of Custom Designs | 0 | 3 | | Direct Labor-Hours per Glider | 28.50 | 32.00 | | Selling Price per Glider | $1,800 | $2,480 | | Direct Materials Cost per Glider | $456 | $576 | - **Direct Labor Rate**: The company’s direct labor rate is $22 per hour. **Required Analysis:** Utilizing the activity-based costing system, calculate the customer margin for Big Sky Outfitters. Ensure that all intermediate calculations and final answers are rounded to the nearest whole dollar. Indicate loss amounts with a minus sign. **Instructions for Calculation:** 1. **Calculate Total Direct Labor Costs** for both standard and custom models. 2. **Determine Total Order and Design Costs** based on the number of orders and custom designs. 3. **Compute Total Customer Service Costs** for the client. 4. **Derive Total Costs and Compare Against Revenue** to establish customer margin. This breakdown provides a comprehensive cost analysis, crucial for strategic pricing and customer relationship management decisions.
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