The goals of writing routine replies and positive messages include being clear and brief, explaining your points of view without misperception and reassuring the reader. Also, to have the reader read the message, understand it, and view the information positively. It is also required to deemphasize any negative elements, build a good image of the writer and their organization and cement a good relationship between the writer and the reader. How many idea/ideas is/are correct? *         A.One idea is correct       B.Two ideas are correct       C.Three ideas are correct       D.Four ideas are correct       E.All the ideas are correct

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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The goals of writing routine replies and positive messages include being clear and brief, explaining your points of view without misperception and reassuring the reader. Also, to have the reader read the message, understand it, and view the information positively. It is also required to deemphasize any negative elements, build a good image of the writer and their organization and cement a good relationship between the writer and the reader. How many idea/ideas is/are correct? *
 
 
 
 
A.One idea is correct
 
 
 
B.Two ideas are correct
 
 
 
C.Three ideas are correct
 
 
 
D.Four ideas are correct
 
 
 
E.All the ideas are correct
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