The courier company guarantees pick up of packages within 11 minutes of the scheduled time. Therefore, there are two requirements: on time and up to 11 minutes late. The information for the examples taken is as follows: n = 4, X double bar = 13.00, R bar = 4.9. Assume normal distribution and process in control. Determine Capability index Cp

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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The courier company guarantees pick up of packages within 11 minutes of the scheduled time. Therefore, there are two requirements: on time and up to 11 minutes late. The information for the examples taken is as follows: n = 4, X double bar = 13.00, R bar = 4.9. Assume normal distribution and process in control. Determine Capability index Cp.  

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