The Buffalo Machine Sdn. Bhd. was evaluating its cost structure relating to quality costs. Below items are the cost of quality in the year 2020. With this allocation of quality costs, the company lost 20% of sales due to poor performance. To improve the situation, the company would like to perform the cost of quality analysis. Items Product Reliability Test Process Quality Assurance Audit Rework Cost Production Inspection Supplier Quality System Audit Defect Repair Cost Market Defect Cost Sampling Inspection Quality Assurance Training Product Warranty Cost Cost/RM 10000 8500 12000 12000 5500 18000 80000 8000 16000 40000 a) Identify the items for prevention, appraisal, and failure costs. b) Compute the ratio of prevention, appraisal, and failure costs to total quality costs. c) Based on the analysis of the cost of quality, recommend the company's actions to improve the product quality.

FINANCIAL ACCOUNTING
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Author:Libby
Publisher:Libby
Chapter1: Financial Statements And Business Decisions
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Question 3
The Buffalo Machine Sdn. Bhd. was evaluating its cost structure relating to quality costs. Below
items are the cost of quality in the year 2020. With this allocation of quality costs, the company lost
20% of sales due to poor performance. To improve the situation, the company would like to perform
the cost of quality analysis.
Items
Product Reliability Test
Process Quality Assurance Audit
Rework Cost
Production Inspection
Supplier Quality System Audit
Defect Repair Cost
Market Defect Cost
Sampling Inspection
Quality Assurance Training
Product Warranty Cost
Cost/RM
10000
8500
12000
12000
5500
18000
80000
8000
16000
40000
a) Identify the items for prevention, appraisal, and failure costs.
b) Compute the ratio of prevention, appraisal, and failure costs to total quality costs.
c) Based on the analysis of the cost of quality, recommend the company's actions to improve the
product quality.
Transcribed Image Text:Question 3 The Buffalo Machine Sdn. Bhd. was evaluating its cost structure relating to quality costs. Below items are the cost of quality in the year 2020. With this allocation of quality costs, the company lost 20% of sales due to poor performance. To improve the situation, the company would like to perform the cost of quality analysis. Items Product Reliability Test Process Quality Assurance Audit Rework Cost Production Inspection Supplier Quality System Audit Defect Repair Cost Market Defect Cost Sampling Inspection Quality Assurance Training Product Warranty Cost Cost/RM 10000 8500 12000 12000 5500 18000 80000 8000 16000 40000 a) Identify the items for prevention, appraisal, and failure costs. b) Compute the ratio of prevention, appraisal, and failure costs to total quality costs. c) Based on the analysis of the cost of quality, recommend the company's actions to improve the product quality.
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