Heracross Inc quality cost report is based on the following data: Test and inspection of in-process goods ₱ 38,000 Quality training 56,000 Product recalls 10,000 Net cost of scrap 98,000 Cost of handling complaints
Heracross Inc quality cost report is based on the following data:
|
Test and inspection of in-process goods |
₱ 38,000 |
|
Quality training |
56,000 |
|
Product recalls |
10,000 |
|
Net cost of scrap |
98,000 |
|
Cost of handling complaints |
5,000 |
|
Final product testing and inspection |
89,000 |
|
Returns arising from quality problems |
25,000 |
|
Statistical process control activities |
83,000 |
|
Liability arising from defective products |
21,000 |
|
Downtime caused by quality problems |
78,000 |
|
Quality data gathering, analysis, and reporting |
90,000 |
|
Technical support provided to suppliers |
50,000 |
|
Disposal of defective products |
76,000 |
|
Lost sales due to poor quality |
11,000 |
₱______________ would be the Total External Failure Cost appearing on the quality cost report.
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