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cleanliness of rooms lost customer reservations incorrectly prepared room service meals training $155,000 62,000 31,000 62,000

cleanliness of rooms lost customer reservations incorrectly prepared room service meals training $155,000 62,000 31,000 62,000

FINANCIAL ACCOUNTING
FINANCIAL ACCOUNTING
10th Edition
ISBN:9781259964947
Author:Libby
Publisher:Libby
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $155,000 Processing lost customer reservations 62,000 Reworking incorrectly prepared room service meals 31,000 Employee training 62,000 Total $310,000 Sales are $3,100,000. Prepare a cost of quality report. Round percent of sales to one decimal place. Quality Cost Classification Prevention. Appraisal Internal failure External failure Total Cost of Quality Report Quality Cost Percent of Total Percent of Quality Cost Total Sales 1% 1% % % % 1% 1% % 1%
Transcribed Image Text:A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $155,000 Processing lost customer reservations 62,000 Reworking incorrectly prepared room service meals 31,000 Employee training 62,000 Total $310,000 Sales are $3,100,000. Prepare a cost of quality report. Round percent of sales to one decimal place. Quality Cost Classification Prevention. Appraisal Internal failure External failure Total Cost of Quality Report Quality Cost Percent of Total Percent of Quality Cost Total Sales 1% 1% % % % 1% 1% % 1%
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