Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Question

Transcribed Image Text:10) Social media offers the following advantages for conducting surveys EXCEPT:
a. No interviewer bias
b. High-speed, instantaneous results
c. Response rates may be low because of clutter
d. Lower cost of research
Expert Solution

Step 1 Introduction
The use of social media—the platforms where users create social networks and share information—to build a company's brand, increase sales, and drive website traffic is referred to as social media marketing (SMM), which is also known as digital marketing and e-marketing.Social media marketing (SMM) has purpose-built data analytics that enable marketers to track the success of their efforts and identify even more ways to engage with customers in addition to providing businesses with a means of engaging with existing customers and reaching new ones.
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